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About Coast
Coast Hotels & Resorts is a large Western North American regional chain of hotels and resorts, with over 40 properties in Alaska, California, Hawaii, Washington, British Columbia and Alberta.
We welcome both business and leisure travellers with all the comforts of home and more. Guests appreciate our complimentary local and 3rd party access calls, morning newspaper delivery and wireless Internet or dataports for the business traveller, and various vacation packages for the leisure traveller. Many of our properties are close to golf and ski destinations, plus many other recreational activities. Our Coast Ambassadors are knowledgeable about the attractions, events and cultural activities in their area making our hotels the perfect base from which to explore.
The Coast Rewards loyalty program and frequent flyer miles program all serve to reward travellers for staying at a Coast hotel. Guests choose Coast Hotels & Resorts because of its reputation for quality, cleanliness, comfort, safety and value.
Company Profile and Background
With headquarters in Vancouver, British Columbia, Coast Hotels & Resorts is one of Canada's leading hotel companies. As a result of an ambitious expansion and diversification program, Coast Hotels & Resorts now owns, manages and franchises over 40 properties in large and small cities and resort destinations throughout Western Canada and the United States.
The steady strategic growth achieved by Coast since it was founded is directly attributable to Coast's corporate philosophy of serving its guests through a superior standard of value, hospitality and services.
Under a strong senior management team with international expertise, Coast Hotels is poised to achieve even greater success and expansion into the 21st century.
Our Values
At Coast Hotels & Resorts, we believe that our success is based on our set of core beliefs, or values, that are embedded in our corporate culture and lived out on a daily basis by the Ambassadors working for Coast. These five values are at the heart of our organization and guide our decisions and actions.
At Coast Hotels & Resorts, we -
Expect commitment - we come to work to do our best. As one company we match each other’s commitment and keep our promises to each other, our guests, and our suppliers.
Act with fairness - we value each other and our differences. We treat each person on their merit and do not show favouritism. We make decisions that balance the needs of our guests, our ambassadors and our business.
Live with honor - we strive to do the right thing for our guests, our ambassadors, our company and our communities. We are true to our commitments, behave ethically, and demonstrate our values.
Challenge the limits - we believe we can go as far as our imagination and energy will take us. We will seek new ways to deliver services that exceed our guest’s expectations.
Win together - by working with each other, and as one company, we will succeed in providing our guests with the best experience possible.
As Coast Ambassadors, we will strive to demonstrate these values to our guests, our suppliers, and most importantly, to each other.
Coast Executives
Coast Hotels & Resorts, Canada
Robert Pratt, President
Shu Naito, Senior Vice President
Craig Norris-Jones, Vice President, Operations
Coast Hotels & Resorts, USA
Dave Cottler, President & Chief Executive Officer
Doug Rigoni, Executive Vice President & Chief Operating Officer
We welcome both business and leisure travellers with all the comforts of home and more. Guests appreciate our complimentary local and 3rd party access calls, morning newspaper delivery and wireless Internet or dataports for the business traveller, and various vacation packages for the leisure traveller. Many of our properties are close to golf and ski destinations, plus many other recreational activities. Our Coast Ambassadors are knowledgeable about the attractions, events and cultural activities in their area making our hotels the perfect base from which to explore.
The Coast Rewards loyalty program and frequent flyer miles program all serve to reward travellers for staying at a Coast hotel. Guests choose Coast Hotels & Resorts because of its reputation for quality, cleanliness, comfort, safety and value.
Company Profile and Background
With headquarters in Vancouver, British Columbia, Coast Hotels & Resorts is one of Canada's leading hotel companies. As a result of an ambitious expansion and diversification program, Coast Hotels & Resorts now owns, manages and franchises over 40 properties in large and small cities and resort destinations throughout Western Canada and the United States.
The steady strategic growth achieved by Coast since it was founded is directly attributable to Coast's corporate philosophy of serving its guests through a superior standard of value, hospitality and services.
Under a strong senior management team with international expertise, Coast Hotels is poised to achieve even greater success and expansion into the 21st century.
Our Values
At Coast Hotels & Resorts, we believe that our success is based on our set of core beliefs, or values, that are embedded in our corporate culture and lived out on a daily basis by the Ambassadors working for Coast. These five values are at the heart of our organization and guide our decisions and actions.
At Coast Hotels & Resorts, we -
Expect commitment - we come to work to do our best. As one company we match each other’s commitment and keep our promises to each other, our guests, and our suppliers.
Act with fairness - we value each other and our differences. We treat each person on their merit and do not show favouritism. We make decisions that balance the needs of our guests, our ambassadors and our business.
Live with honor - we strive to do the right thing for our guests, our ambassadors, our company and our communities. We are true to our commitments, behave ethically, and demonstrate our values.
Challenge the limits - we believe we can go as far as our imagination and energy will take us. We will seek new ways to deliver services that exceed our guest’s expectations.
Win together - by working with each other, and as one company, we will succeed in providing our guests with the best experience possible.
As Coast Ambassadors, we will strive to demonstrate these values to our guests, our suppliers, and most importantly, to each other.
Coast Executives
Coast Hotels & Resorts, Canada
Robert Pratt, President
Shu Naito, Senior Vice President
Craig Norris-Jones, Vice President, Operations
Coast Hotels & Resorts, USA
Dave Cottler, President & Chief Executive Officer
Doug Rigoni, Executive Vice President & Chief Operating Officer