Nginx Inc. offers professional services and commercial NGINX support for SMB and enterprises directly from the core engineering team. Obtain professional help, expedite bug fixes, and add features on top of the free open source NGINX software with the following support options.
Why would anyone ever pay for support of a free open source NGINX web server?
Sometimes even the best web engineers might become uncertain or uneasy about a specific issue related to their web site operation, especially in a time-constrained project. Whether it's about additional features for NGINX, performance, security, design, audit or just configuration we are here to lend a hand.
Our professional services for NGINX complement your action plan for the situations when:
- NGINX production server is down without any immediate known workaround
- There's an error affecting operations and no quick fix or patch for NGINX available
- Optimization for NGINX based web stack is required
- There's an urgent NGINX problem to solve
- Additional NGINX features need to be implemented
Check our standard plans below covering NGINX installation, configuration, tuning, optimization and problem resolution. Send us
| AWS | Compact | Advanced | Premium | |
|---|---|---|---|---|
| Monthly | Activate support | |||
| Servers | Purchased EC2 instances | up to 5 | up to 100 | unlimited |
| Incidents per month | unlimited | 2 | unlimited | unlimited |
| Response Time | 8 hours | 24 hours | 8 hours | 4 hours |
| Resolution Time | 48 hours |
72 hours |
36/48/72 hours¹ | 8/16/24 hours¹ |
| Supported versions | NGINX AMI by Nginx Software, Inc. | 1.x | all | all |
| Tuning and optimization | option² | option² | yes | yes |
| Custom development | option² | option² | option² | option² |
| Contact | e-mail, web | e-mail, web, phone | e-mail, web, phone | |
| Configuration audit | — | yes | yes | yes |
| Support phone calls per year | — | — | 4 hours | 12 hours |
| Emergency bug fixes | — | — | — | yes |
| Support for 3rd party code | — | — | — | option² |
| Prioritized development for NGINX | — | — | — | yes³ |
² Negotiated and paid separately
³ Includes roadmap prioritization
General T&C
- All services provided by NGINX Development and Support Team
- Notifications about major NGINX bug fixes or security patches sent proactively when appropriate
- NGINX server is any single standalone physical server, or virtual machine instance running NGINX web server and/or NGINX web proxy
- New and interim NGINX software releases, updates and upgrades included in all plans
- 12 month contracts, paid monthly or quarterly in advance, cancellation with 30 days notice
NGINX highlights
NGINX became a standard tool to build fast, scalable web sites. Run by 12% of all Internet domains, NGINX is high performance web server and web accelerator. NGINX features include: static content streaming; reverse proxy for HTTP, SMTP, IMAP and POP3; Layer 7 load balancing; application request routing; cache engine; bandwidth and request control; and SSL termination.
NGINX support for FastCGI, uwsgi and SCGI protocols allows to host popular applications like WordPress, Joomla, Drupal, as well as application frameworks like Rails, Django or Zend, on the same server or over the network for improved performance and greater scalability. Substituting or complementing legacy Apache/mod_php configurations with NGINX and PHP-FPM setup often enables to easily scale up a web site without unnecessary hardware purchases. NGINX is also being frequently used as a frontend for Node.js applications.
Because of its compact and predictable memory and CPU usage, NGINX is ubiquitous on dedicated and virtual private servers (VPS), as well as in cloud environments, e.g. serving over 40% of web sites hosted on Amazon's AWS.
NGINX is a key software component of web architectures at Netflix, Pinterest, CloudFlare, Airbnb, WordPress.com, GitHub, SoundCloud, Foursquare, Zynga, Eventbrite, NASA/JPL, Amazon, Zappos, Media Temple, Heroku, RightScale, Engine Yard, ZenDesk and many other companies. It is also used by such vendors as VMware, TrendMicro, IBM, RIM as part of their hugely successful commercial products.
NGINX is available for Linux, FreeBSD, Solaris, Windows, and other modern operating systems.
Frequently asked questions
Mailing Lists
- nginx@nginx.org list, archive, Gmane archive
- nginx-ru@nginx.org list (Russian), archive
Forums
- forum.nginx.org (with mailing lists integration)
- Ruby Forum (with nginx@nginx.org mailing list integration)
Wiki
- wiki.nginx.org
Development
- nginx-devel@nginx.org mailing list for developers, archive
- Browse the Source Code
- Report a Bug
Downloads
- Download the latest NGINX sources
- Download the latest NGINX packages for Linux