United States Institute of Peace

Glossary of Terms for Conflict Management and Peacebuilding

All Terms

Accountability

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Active listening

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Adjudication

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Alternative dispute resolution (ADR)

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Arbitration

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Capacity building

Enabling people and organizations to develop and expand their abilities to meet their goals or fulfill their mandates.

Conflict resolution

Efforts to address the underlying causes of a conflict by finding common interests and overarching goals.

Capacity

The ability of people, institutions, and societies to perform functions, solve problems, and set and achieve objectives.

Dialogue

A conversation or exchange of ideas that seeks mutual understanding through the sharing of perspectives.

Human rights

The basic prerogatives and freedoms to which all humans are entitled.

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