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If you have a query about your order or any other aspect of our shop, please do look through our How to Shop guide and Frequently Asked Questions, or contact us through the form below if these don't answer your question. Indicating your query topic through the 'Department' menu in this form will help us direct your query appropriately.
For 'Technical' queries
Direct phone and email for customer support
You can also phone our customer services team on +44 (0)1709 513999 between 9am and 8pm [UK time] Monday to Friday or email them. They may not be able to deal with technical bugs.
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