Help Center
The help.fresnostate.edu site, in cooperation with Technology Innovations for Learning and Teaching (TILT) offers multiple channels of support and training for our students, faculty and staff to expedite technical support.
We also provide online support via our web based forms found here. Please be sure to contact us if you cannot find a solution on this web site.
Directions for retired faculty and staff email migration click here.
Who do I contact for help if I am a Student?
Please call the Fresno State Student help desk at (559) 278-7000
New students, click here to create your Fresno State email account
Who do I contact for help if I am a faculty or staff?
For centrally supported services, call the help desk at 8-5000, or submit a General Work Order.
If you are unsure who to contact, feel free to contact the help desk, and we will help route your request.
College or Division IT Liaison / Contact Phone Submit Ticket
Academic Affairs Offices
Eileen Schlundt
85000 Help Center Admin Services
Charlotte Watson
85000 Help Center
Advancement
Alex Perez
86864
Please call 86864
Agriculture
Lynne Powell
85000 Help Center
Arts Humanities
David Gaines
85000
Help Center
Athletics
Ryan Nelson
88250
ryann@csufresno.edu
Auxiliary Corporations
MIS HelpDesk
80820
assoctech@csufresno.edu
Business
Jeff Solano
85000 Help Center
Continuing and Global Education
Manuel Serrano
80380
manuels@csufresno.edu
Education
Manuel Serrano
80380
manuels@csufresno.edu
Engineering
Kong Lee
87070 Help Center
Health Center
Kelly O'Boylan
86721 Help Center
Health and Human Services
Glen Hunt
84202
Please call 84202
Library
Renaldo Gjoshe
86528 Help Center
Science and Math
Boon Mo
85000 Help Center
Social Sciences
Chris Datu
88135 Help Center
Student Affairs
Jason Wells
85000 Help Center
If you've gone through the normal process for assistance, and the way to get assistance is not working, please contact the ITS ombudsman Filomena Fagundes at 81889.
Quick Links
Help with Student Email, Google Apps and G-Mail at Fresno State
Reset your password
Submit a work order
Help Desk hours of operation and contact information
Student Computer Labs
Help for Students
Help for Faculty or Staff members
Help for Prospective Students, Guests, and Visitors.
Campus Links
Fresno State E-mail ( Faculty, Staff and Students )
My Fresno State
Blackboard
Henry Madden Library
Google Apps at Fresno State
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