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JAY HEAL

UX Design Consultant

Who I Am

I am a user-experience / user interface designer with over 10 years of experience working as both an online and offline designer. My experiences have allowed me to work from end-to-end within the modern design phase. From conducting user research and ideation workshop planning to hi-fi prototyping and usability test facilitation.

My belief is in simple and usable solutions, where the role of design is problem solving for user needs. This can only be made possible from a deep understanding of the problem and a shared vision of the solution from the wider team.

I am also a keen speaker and blogger on design and user experience. You can read some of my thoughts on the UX By Design blog.

More Info

Who I have worked for

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Who I have worked with

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What I do for a living

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See All

Some of my work

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BBC iSite

BBC iSite is one of the core CMS applications the corporation uses. It is used to power many high profile customer facing sites, such as CBeebies, CBBC, Blogs, Radio & Music and Corporate. My role as a UX designer was to modernise a dated and inefficient outsourced framework, and help the team create a brand new application from scratch.

Case Study
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BeatThis

BeatThis is Community Interest Company that uses music and technology to help children, young people, adults and people with additional needs develop skills, interact and express themselves through music. I re-designed the entire website to help BeatThis better connect to their audience through a modern and fresh user interace design.

Case Study
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Johnston Press Property

Johnston Press property was a total re-design of an existing product. Working in partnership with Zoopla, my role of UX / UI designer was the whole process from design research and user testing to visual design and prototyping.

Case Study
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BBC iStats

BBC iStats is the core analytics software powering data driven decision making for the most senior management levels of the corporation. Built using data feed through from ComScore’s Dax product, iStats works as a high level aggregator of data that tells an up-to-the-minute story of web performance. Designed by an external design agency, my role as UX architect was to understand the user goals and major pain points of the existing software

Case Study
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