Knowledge Management
Knowledge Management from the world’s leading authority
APQC established knowledge management (KM) as the strategic discipline that is found today within leading organizations around the globe. For this reason, we are uniquely positioned to help organizations effectively use and leverage their information through knowledge management processes, services, approaches, and tools to impact business results. Collaboration and sharing knowledge is proven to help your organization improve. Knowledge sitting in a database has no value, but management of information in action gets results—improving sales and selling approaches, avoiding mistakes and rework, and linking people to expertise. You need the tools to get your data to the people that need it the most. Our leading-edge approaches include how to:
- develop an effective KM strategy and knowledge management system,
- design and implement KM approaches and enablers,
- assess your program,
- improve your processes, and
- accurately measure results.
Darcy Lemons
Senior project manager, APQC
Leverage your largest asset to work smarter and faster in knowledge management
Since bringing the first groundbreaking research to the marketplace in 1990, APQC has continuously refined and standardized reliable frameworks, methodologies, and maturity models for leading organizations around the world. Built on best practices that include an interactive, robust community of professionals, we’re your single source for data, knowledge, and expertise including:
Best Practices in knowledge management SERVICES: Go from good to great
Bring the lessons learned from best-in-class companies to your organization. Discover the specific drivers behind effective strategy by tapping content from our Knowledge Base, accessing our world-renowned team of experts, or participating in a study. Recent best-practice studies have focused on Knowledge Management and innovation, implementing and sustaining communities of practice, and retaining critical knowledge. The ability of your organization to retain knowledge with organizational memory saves time and money, but organizational memory can only be applied if it can be accessed. Apply our KM strategies and tactics and improve your organization.
Content and Community: Drive continuous improvement across your organization
APQC membership gives you—and every employee in your organization—access to actionable content, expertise, and a network of peers so you can discover, understand, and implement the most effective methods for knowledge management services. Our content and expert analysis can also help you measure the impact of knowledge management. Learn more about our Knowledge Management Membership.
Kevin Gannon,
U.S. Navy, Carrier Team One
Do you have the edge?
Quite simply, APQC leads the way. Read the latest from APQC's very own Carla O'Dell and Cindy Hubert with their new book The New Edge in Knowledge: How Knowledge Management Is Changing the Way We Do Business.
Additional Featured Content:
- Cutting the Cost of Not Knowing: Lessons Learned Systems People Really Use (Best Practices Report)
- The New Face(book) of Collaboration: Carla O'Dell at APQC's 2010 Conference
- License Customized Implementation Guides - APQC is now licensing KM implementation guides in the areas of strategy, measurement, and communities of practice (CoPs).
- Assess your Knowledge Management Program. This short 15-question assessment is designed to help you determine the current state of implementation at your organization.
Save the Date! 2012 Knowledge management conference and training
Dates: April 23-27, 2012
Location: APQC and the Houstonian Hotel, Club & Spa
Click here to learn more.