a a a Display options

spacer

Independent regulator and competition authority
for the UK communications industries.

Search Ofcom
  • Home

Ask us

Need help or advice with your communications services? Ask Ofcom a question – you can type in your question in the box on the right or search through the answers below.

Telephone

spacer

How do I check mobile phone coverage in my area?

How can I stop getting sales calls?

How do I complain about my telephone provider?

All Telephone FAQs

Internet Service

spacer

What is a Migration Authorisation Code (MAC)?

How do I switch suppliers?

What is Ofcom doing about the problem of lower-than-advertised broadband speeds?

All Internet Service FAQs

Online Safety

spacer

Can people see what sites I visit?

If I’m ripped off who will get my money back?

How safe is internet banking?

All Online Safety FAQs

Television

spacer

How do I complain about a TV programme?

What should I do if I have reception problems on my terrestrial TV or Radio?

How much does a TV licence cost?

All Television FAQs

Radio

spacer

How do I report problems caused by Illegal Broadcasters (Pirates)?

Will digital switchover affect local radio?

How do I tune my DAB radio?

All Radio FAQs

Services and Billing

spacer

Can a telecoms provider change the terms of my contract?

I’ve had to cancel my service whilst in contract for reasons out of my control, should I have to pay a charge for this?

What is Price Comparison Accreditation?

All Services and Billing FAQs

Advertising

spacer

How can I tell if an advertisement is breaking the rules?

How do I complain about advertising on TV?

Are radio and television stations allowed to advertise or promote goods and services during their programmes?

All Advertising FAQs

Spectrum

spacer

How do I get a MMSI number?

How do I renew my Amateur Radio licence?

What type of business radio licence would be the best for me?

All Spectrum FAQs

Post

spacer

How do I complain about my postal service?

How can I redirect my mail if I move house?

What do I do if mail arrives damaged or has not arrived at all?

All Post FAQs

About Ofcom

spacer

Contact Ofcom

What is Ofcom?

Accountability

All About Ofcom FAQs

  • Ask us
  • Top questions
Ask us

How do I check mobile phone coverage in my area?

How can I stop getting sales calls?

How do I complain about my telephone provider?

FAQ areas

  • FAQ Home
  • Telephone
    • Landline
    • Mobile
    • All Telephone FAQs
  • Internet Service
    • All Internet Service FAQs
  • Online Safety
    • All Online Safety FAQs
  • Television
    • Digital
    • Content
    • HD
    • Licence
    • All Television FAQs
  • Radio
    • Digital
    • Content
    • All Radio FAQs
  • Services and Billing
    • All Services and Billing FAQs
  • Advertising
    • All Advertising FAQs
  • Spectrum
    • All Spectrum FAQs
  • Post
    • All Post FAQs
  • About Ofcom
    • All About Ofcom FAQs
  • Email updates
  • RSS Web Feeds
  • Follow us on
  • You Tube
  • Twitter
  • Facebook
  • Delicious
  • Further Information
  • About Ofcom
  • Jobs at Ofcom
  • Supplying Ofcom
  • Legacy regulator sites
  • Nations and Regions
  • Sitefinder
  • Site information
  • Accessibility
  • Terms of use
  • Contact the webmaster
  • Contact information
  • Tell Ofcom
  • Data Protection
  • Freedom of Information
  • Ask Ofcom
  • Contact us

© Ofcom

gipoco.com is neither affiliated with the authors of this page nor responsible for its contents. This is a safe-cache copy of the original web site.