Listener, Learner, Lover, Designer, Maker.
photo credit: workshoppe
Self-reported skills are typically very inaccurate. Inexperienced users tend to overestimate their skills (because they don’t realise their own incompetence), and experienced users tend to underestimate their skill level (they are aware of the edges of their knowledge and all the things that remain to be learnt). It is important to realise that the only way to really gage the skill level of someone is to directly test that particular skill. If you’re going to have a decent sample size, and ship a product in a reasonable …
The Agile experience designer’s kitby Marie-Claire Dean
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Here is my brief attempt at describing what it is some of us do. Emphasis has been placed on simplicity of message.
Listening is arguably the most important skill you can have as an experience designer. Very very few of us know how to listen to others. It is not a skill that is taught very well at schools in general, or in universities. Most of us don’t even know what it means to listen, which means that we don’t even know where to begin to learn this precious and underrated skill.
The Merriam-Webster dictionary defines “listening” as:
1: to pay attention to sound
2: to hear something with thoughtful attention
Many of you, I suspect, …
photo credit: danicuki
I have had one awesome year. It’s aways fun to do a retrospective when it has been a highly successful one, full of big achievements and good surprises. It’s always a little harder to retrospect about a tough one, or one where there have been more challenges than achievements. The thing is that I had to go through quite a string of years like that to plant the seeds to set me up for the success that this year has brought. Some who know me less well think that …
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