Reduce the time and expertise
required to manage Web sites
From the start, Ensim WEBppliance Pro was
designed to reduce support calls. Through input from
hosting providers and by analyzing their support call logs, Ensim developed
powerful, cost-saving features for Ensim WEBppliance Pro that
significantly lower the time and expertise required to manage Web
sites.
At the core of Ensim WEBppliance Pro are four
easy-to-use, Web-based control panels. These are used to
automate and control hosting activities such as deploying new
sites, configuring users and setting email options. Different user
roles receive the appropriate control panel, with hundreds of
server and site configuration choices available from the graphical
user interface. Users maintain sites with point-and-click ease
without technical training or interaction by service provider
support staff.
For server owners and their resellers, Ensim
WEBppliance Pro dramatically shortens the time and expertise
required to deploy new sites. Manual setup of a new
domain is typically a painstaking, tedious procedure, consuming 30
minutes or more of precious support staff time. With Ensim
WEBppliance Pro, you can install and configure applications,
create user logins, submit a DNS entry and secure the domain's
file system with a few point-and-click operations that take less
than a minute. Once entered into Ensim WEBppliance Pro,
information populates appropriately across applications for the
new site. Ensim also includes the industry's most detailed
bandwidth usage reporting that helps service providers accurately
track and bill for all bandwidth used by each Web site, whether
it's http, ftp, mail or remote access traffic.
For site administrators, Ensim WEBppliance Pro makes it
easy to manage a site's files, configuration and users.
Site administrators, for example, can add new subdomains and
manage multiple databases. For site users, Ensim WEBppliance Pro
provides a simple, single access point to files and email options
such as vacation messages and email forwarding. Delegating
administration to your site administrators and their users greatly
reduces the number of helpdesk calls you receive, which in turn
improves customer satisfaction and reduces support costs. Ensim
WEBppliance Pro makes it easy for new users to get started. It's
the only control panel solution that provides new server-owners,
resellers and site administrators with quick start guides,
introduces them to relevant terminology and demonstrates key
'how-tos.' In addition, context-sensitive online help provides
easy access to information as questions arise. These tools reduce
the number of support calls and ensure a high level of customer
satisfaction.
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Prevent theft
of customers' Web content and private data
Ensim WEBppliance Pro includes the industry's most
secure hosting architecture. This architecture helps to
balance the needs of professional Web hosting companies that need
to keep their customers' data secure, while at the same time
enable site administrators to control their site.
With Ensim WEBppliance Pro, every site has its own
virtual private file system that "boxes in"
each site, giving administrators access to their own, and only
their own, site data and files. Service providers can now safely
delegate either remote access or scripting capabilities to site
administrators, without compromising the security of that shared
server and the data of all other customers on that server. Each
site administrator sees a file system that makes it appear they
are the only site on an otherwise shared server. This prevents
users from accessing other users' confidential information or
bypassing pay mechanisms to steal commercial content.
Ensim WEBppliance Pro is the only control panel
solution to enable the security provided by a Virtual
Private File System. Other control panels are open to unauthorized
access and theft, site re-configuration, and site downtime. A
professional hosting business should not settle for anything less
than the security Ensim WEBppliance Pro provides to run their
businesses.
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Attract more customers with
targeted and compelling service plans
Ensim WEBppliance Pro includes service plan management
as part of its standard package. These tools help
you serve a broader customer base by making it easy to bundle the
most popular Web applications into compelling, targeted offerings.
Most hosting providers offer one or more service plans, usually
purchased on a monthly basis, that include a combination of
hosting applications and server resources such as disk space and
bandwidth.
Ensim WEBppliance Pro's service plan template tool
makes it fast and easy to bundle
applications and server resources into any number of
individualized and targeted service plans. After setting up a
service plan once, you then rapidly deploy new sites with just a
few clicks to match your predefined plan. Point-and-click
customization lets you quickly and easily create the compelling
service plans to reach an expanded customer base. As examples, you
could create: