ESGR provides a variety of resources for employers and Service members to further understanding and compliance to the Uniformed Services Employment and Re-employment Rights Act (USERRA), including Ombudsman services, and employer outreach, through a network of DoD volunteers available throughout the country.

Proactive employer programs include outreach directed towards known employers of the Guard and Reserve, as identified by the Civilian Employment Information (CEI) initiative through the Office of the Under Secretary of Defense for Personnel & Readiness. To that end, ESGR conducts the Statement of Support Program. ESGR also conducts an award program designed to recognize employers for employment policies and practices that are supportive of their employees' participation in the National Guard and Reserve. All employer recognition and awards originate from nominations by individual Reserve component members (see Online Forms section).

The primary means of assistance in preventing, resolving, or reducing employer and/or employee problems and misunderstandings that result from National Guard or Reserve membership is done through a nationwide Ombudsman Program. The Ombudsman Services Program provides information, informal mediation, and referral service to resolve employer conflicts. ESGR is not an enforcement agency and does not offer legal counsel or advice. ESGR also does not have statutory authority to participate in any formal litigation process.

ESGR also provides a toolkit of resources for employers and Service members pertaining to sample military leave policies and USERRA training.