Our support pros walk you through your installation and configuration. It’s free!

With Dolly-on-one, we’ll have one our of support pros join you on a personal web ex session during your installation and configuration process. We’re happy to help and it doesn’t cost you anything. Just reach out to our Training and Support Team via our support site (support.dollydrive.com) or call 855.GO.DOLLY (855.463.6559) ext 6. We’ll set up a time to get you going to the cloud!

1. What is Dolly-on-One – the ultimate Dolly Drive start up session where our training and support pros review the installation and configuration prior to beginning the initial backup.
2. Do I need to do this? – Not at all. Dolly Drive has been engineered to seamlessly incorporate a successful backup strategy from a straightforward installation to first backup.
3. Why would I need or want this? – Every Mac user has different needs and skills when it comes to understanding the various tasks that the computer performs. In addition, some folks don’t have the patience or time to invest in self-teaching but understand the value of protecting their digital life. That’s exactly why Dolly-on-One was created.
4. How does this work? – Dolly-on-One works just like Apple’s Genius Bar in that you make an appointment convenient to your schedule and one of our team will schedule a personal and private WebEx session. During this session, you and the Dolly Drive Pro will review your environment and computing needs to determine the best practice for your backups. Once this is done, you will be left with your new skills and the knowledge that you have optimized your Dolly Drive backups. Sleeping better already?
5. What is the cost for this service? FREE! Your only investment in the security of your data is less than 30 minutes of your time. How easy is this?
6. Sounds Great! How do I start? Just reach out to our Training and Support Team via our support site (support.dollydrive.com) or call 855.GO.DOLLY (855.463.6559) ext 6 to leave a message. Request the Dolly-on-One and we will contact you to schedule this session.