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Recurly Blog

Recurly Blog

Save time and money by automating your recurring billing

New Feature: Activity Log

Tracking the activity of a customer’s account is a critical feature for your customer support staff – and it’s now available through your Recurly admin console! Inside your customer’s account you’ll now see an Activities view displaying the who, what, when, and why of all account activity (starting mid-December 2011). Take a look and send [...]

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By Rachel on April 2, 2012 4 Comments

How Recurly works for your business

Recurly has been providing subscription billing for businesses since early 2010. We now power recurring billing for over 825 companies worldwide, and we’ve learned a few important things along the way. Here is a quick recap of some important insights for your business. Recurring billing is more than just managing the ‘clockwork’ of billing. Most [...]

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By Dan Burkhart on March 15, 2012

Merchant Highlight – Pipedrive Inc

Push notifications are great alerts for Recurly changes. Whenever an account is modified your push notification listener will be notified and a quick API query can be used to verify the contents of a push notification for action. Many Recurly merchants use push notifications to de-provision accounts with declined payments, track daily signups, or alert [...]

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By Rachel on February 22, 2012

Recurly Raises $6M Series A to Crush It

Today, we’re proud to announce that Recurly raised $6 Million in a Series A round of investment to grow our company well into the future. We’d like to thank our new investors from BV Capital for sharing our enthusiasm for our business. In addition to BV Capital, our existing investors: Polaris Venture Partners, Harrison Metal [...]

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By Dan Burkhart on January 24, 2012 9 Comments

Announcing The Recurly Payment Gateway and New Pricing

Over the past two years, we have become increasingly aware that payment gateways have been designed to serve traditional e-commerce (one-time transactions) as their primary use case. In many instances, the features and capabilities needed to process payments on a recurring basis are sorely lacking. We have viewed this as both a challenge and an [...]

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By Dan Burkhart on November 30, 2011 7 Comments

Subscriber Economics: Why Customer Retention MATTERS

Internet marketing for most companies centers around the economics of customer acquisition. For most companies, it is thought of as a ‘one-time event’ leading to a conversion or sale. Subscription-based companies have the added benefit of receiving revenue over a longer period of time. In the financial world, a predictable and repeated income stream is [...]

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By Dan Burkhart on November 16, 2011 5 Comments

Friday’s Performance Issue

On Friday, November 11th, our service performance degraded. This post gets a bit technical as I would like to explain to our customers what happened, and what we’re doing to improve our infrastructure so this does not impact our service again.

Friday morning at 7am PST, a hard drive in our primary storage array failed. This storage array uses four drives in a RAID 10 configuration, with an extra hot spare and a second idle drive. Using four drives in a RAID array improves our disk performance and allows for a drive to fail, without losing data. Hard drives are guaranteed to fail and we planned for this scenario.

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By Isaac Hall on November 13, 2011

API v2 and Multi-Subscriptions

After four months of work, our team is ready to unveil our biggest update yet: API v2 and support for multiple subscriptions on a single account. API v2 incorporates feedback we heard from our merchants and allows you to integrate with even more flexibility than ever before. For many customers, multiple subscriptions enables scenarios that were difficult workarounds with our first API.

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By Isaac Hall on October 25, 2011 14 Comments

  • Recent Posts

    • New Feature: Activity Log
    • How Recurly works for your business
    • Merchant Highlight – Pipedrive Inc
    • Recurly Raises $6M Series A to Crush It
    • Announcing The Recurly Payment Gateway and New Pricing
  • Categories

    • Best Practices (4)
    • Billing (14)
    • Event (2)
    • Merchant Accounts (7)
    • New Features (14)
    • Payment Gateway (6)
    • Programming (7)
    • Recurly (67)
    • Subscriptions (18)
    • Support (2)
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