Customer Satisfaction Survey Company | Market Research Firm
Toll Free 1-800-694-7612
Customer Relationship Surveys
- Customer Satisfaction Survey
- Customer Engagement Survey
- Customer Feedback Survey
- New Customer Welcome Survey
- Lost/Inactive Customer Survey
- Net Promoter Score ™ (NPS)
- On-line Survey
Market Research Surveys
- Brand Awareness Survey
- Product Evaluation
- Competitive Analysis
- Market Intelligence
- Advertising Awareness Survey
Retail Survey Programs
- Automotive Service Follow-up
- Guest Survey
- Tire Dealer Service Follow-up
- Transaction Follow-up Survey
Healthcare Programs
- Patient Satisfaction Survey
- Community Awareness Survey
- Healthcare Employee Survey
- Physician Satisfaction Survey
Employee Surveys
- Employee Satisfaction
- Direct Opinions
- 6060 Rockside Woods Blvd.
- Suite 335
- Independence, OH 44131
- (216) 831-7979
- Toll free 1-800-694-7612
- webinquiries@directopinions.com
What do you want to know today?
CUSTOMER OPINIONS |
MARKET RESEARCH |
RETAIL OPINIONS |
HEALTHCARE OPINIONS |
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Direct Opinions is a leading business to business market research / market survey firm. We can answer the questions that are key to the success of your company by identifying potential customers, preferences, purchase demographics and satisfaction levels.
Opinion Research Telephone Interviews Provide a One-to-One Relationship
Professional, telephone based surveys conducted by interviewers with business backgrounds will help your company gain valuable insight into customer satisfaction, brand loyalty, and market trends.
Customer Satisfaction Survey by Phone
Let our experienced, professional callers answer the questions that are key to the success of your business by identifying customer satisfaction levels. >> more
Net Promoter Score ™ Survey
Use the concept of Net Promoter Score (NPS), by Fred Reichheld of Bain & Company, and SatMetrix, to do a better job of building a better, more customer- centric company.
>> more
Post-Sale / Service Telephone Interview
Ensure your customers are receiving the highest quality service levels with a personal follow-up call to your customers with targeted questions. >> more
Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.