Evaluating Performance Management Systems
Effective performance planning and management systems require a significant investment of time and resources – Operated well they motivate and develop people to perform in their role – Operated badly and inconsistently they can be demotivating and divisive, particularly in organisations offering bonuses and incentives on the awarded rating of people’s performance.
Evaluating the value and effectiveness of a performance appraisal system should be an integral part of its process – assessing whether the outcomes are being achieved; that there is a level of equity in ratings being awarded; that talent is identified, nurtured and managed; that poor performance is dealt with fairly; that it compliments good performance management happening in the workplace; and ultimately that it supports the organisation in achieving its business goals and objectives.
Appraisal programs can be evaluated from two broad perspectives …
- Are we doing things right i.e. are the process and guidance being followed?
- Are we doing the right things i.e. what impact is there on business performance?
We offer a comprehensive evaluation service to assess the effectiveness of your performance management process, identifying where and how it can be improved. An engaging survey is used to assess whether the basic arrangements are reliably in place, people have the skills and the knowledge, and importantly whether the outcomes are being achieved. The structure and questions can be readily adapted to match the organisation’s policy and arrangements for performance planning and management, as well as arrangements for talent identification and management.
The suite of analysis and reporting enables you to compare people’s experiences across the organisation against the overall norms – this enables you to target the actions that need to be taken, encouraging ownership and accountability by providing reports to each area of the business and their leadership and management teams.
You can download a factsheet on the approach we take, the structure and questions covered in the survey, and the suite of analysis and reporting by using this link
To find out more please get in touch, either by calling us or completing the contact form using this link