Quick and Complete

Roadrunner Markets refines its retail operations with the addition of a c-store prototype, a renewed commitment to foodservice and a firm emphasis on customer service. By John Lofstock, Editor. At a time when customers demand fast service, quality foods and convenient locations, Roadrunner Markets is pushing ahead with a retail strategy that would make even [...]

Carving Out a Sandwich Strategy

While branded and proprietary foodservice programs get a lot of attention at retail, prepared sandwiches have quietly—and profitably—filled a valuable niche for retailers. By Marilyn Odesser-Torpey, Associate Editor. Sandwiches and wraps are a $2.7 billion category and sales are expected to remain strong through 2014, according to a 2011 report from foodservice research and marketing [...]

Cultivating Loyal Customers

Savvy c-store operators are using loyalty programs to improve merchandise planning and forecasting to spur long-term growth. By Howard Riell, Associate Editor. Loyalty programs, when administered well, offer c-store retailers solid benefits—the ability to react to trends quickly, make more informed decisions, improve cost effectiveness and aid in merchandise planning and sales forecasting. “Loyalty programs [...]

Data Security Spurs Advancements In Loyalty

As loyalty programs evolve, ensuring customers that their private information is secure and being used appropriately is essential in gaining their trust. By Erin Rigik, Associate Editor. The secret to succeeding with a loyalty program in 2012 is to make sure you’re offering customers value on their terms, while also ensuring them that their information [...]

Dispelling the Myths of Tobacco Control

A response to the recent misleading “Deadly Alliance” report implicating convenience stores. By Seth A. Mailhot, Special Counsel, Sheppard Mullin Richter & Hampton LLP. This is the first of what will be a continuing series on the regulation of tobacco retailing. In future articles, I will address the U.S. Food and Drug Administration’s (FDA’s) regulation [...]

Servicing Customers in a Jiffy

Jiffy Trip is preparing to unveil a convenience store prototype in Oklahoma and has its sights set on acquisition opportunities. By Erin Rigik, Associate Editor Jiffy Trip is gearing up for a busy year. The 28-store chain  based in Enid, Okla. is scouring the market for acquisition targets to fulfill its lofty plans to grow [...]

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    The Economy Cuts Both Ways on Gasoline

    By Brian L. Milne, Refined Fuels Editor, Telvent DTN Retail gasoline prices continue to decline [...]
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    Maverik Launching Smartphone Payments

    Maverik convenience stores is one of 30 merchants that plans to use the NFC payment [...]
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    Future Of Sunoco Gas Stations

    Changes ahead for Sunoco, as Energy Transfer Partners buys its 4,900 stations. Energy Transfer Partners, [...]
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  • 2012 Trends Handbook

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    Meeting the Needs of Today’s C-Store Customers

    CSD‘s 2012 Category Management Outlook offers trends and analysis from more than 25 key in-store [...]
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    Raising the Bar on Breakfast Sales

    The first sports and energy bars in the U.S. were marketed primarily to serious athletes, [...]
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    Healthy Trends Extending to the Cold Vault

    New products and core beverages will always drive cold vault sales. So when is the [...]
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  • New Products

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    Gold Medal Cereal

    Kellogg’s is creating excitement toward the London 2012 Olympic Games with its Cereal-in-a-Cup packages. The [...]
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    New Cheddar Design

    Kellogg’s Convenience Team changed its packaging for its Cheez-It Snack Mixes to better reflect the [...]
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    Bone Free Ham

    Tyson Deli, a subsidiary of Tyson Foods  Inc. introduces both Russer and Wilson Ham Off [...]
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  • Feature Articles

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    Quick and Complete

    Roadrunner Markets refines its retail operations with the addition of a c-store prototype, a renewed [...]
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    Carving Out a Sandwich Strategy

    While branded and proprietary foodservice programs get a lot of attention at retail, prepared sandwiches [...]
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    CCRRC Study Unveils Growth Opportunities for C-Stores

    Study by the NACS/ Coca-Cola Retailing Research Council (CCRRC) identifies five new platforms that can [...]
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    Inspiring a Solid Work Ethic

    Consider this an open letter to the young men and women that work in our [...]
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    Inspiring Leadership in Those Around You

    Master Chief Petty Officer David A. Lindenberger. He is the toughest man I’ve ever met. [...]
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    Local Store Marketing: Overcoming Retail Wallpaper

    By John Matthews, founder and president of Gray Cat Enterprises Inc. Ever drive down the [...]
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  • Videos

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    Swedish Match at NACS 2011

    “Fresh as the day they were made!” HTL cigar brands exhibited at NACS; Garcia Vega, [...]
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    NACS 2011 Revolymer

    A new revolution in chewing gum, Rev 7. Great tasting, long lasting flavor and an [...]
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    NACS 2011 Chiquita

    Sell the banana that’s full of profits. There is no banana like Chiquita To Go [...]
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    2012 Sweets & Snacks Expo Sets New Records

    2013 show floor is already 85% sold out. The 2012 SWEETS & SNACKS EXPO, held May 8–10 at Chicago’s McCormick Place, featured the biggest show floor in the history of the event, attracting new companies, top customers and product innovation. Sponsored by the National Confectioners Association (NCA), the 2012 SWEETS & SNACKS EXPO, hosted a [...]

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    7-Eleven Reports Growth From 2011 Onward

     7-Eleven doubles its numbers from 2003 to 46,000 total  stores  After breaking both international and domestic store growth records last year, 7-Eleven Inc. plans to have even more growth in 2012.  Last year, the chain added more than 4,600 stores throughout the world. About 600 of these stores were built, acquired or transitioned from another [...]

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    Veeder-Root Acquires Catlow Assets

    Veeder-Root acquired the assets of Catlow Inc., based in Tipp City, Ohio.  Catlow is a manufacturer of petroleum dispensing equipment, serving the global market with a broad range of nozzles, swivels, breakaways and other hanging hardware components. Catlow’s customers include large regional retailers in North America, Petroleum Equipment Industry (PEI) distributors and commercial and industrial [...]

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    Gas Sales Still High While Consumers Cut Spending Levels

    Recent surveys show that Americans still want to buy gasoline, though they are cutting spending levels in other retail areas. Empathica Inc., a global provider of Customer Experience Management (CEM) solutions to more than 200 of the world’s respected brands, announced Thursday that its Consumer Insights Panel survey of 6,500 U.S. consumers found that consumers [...]

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    Small Shopper Concentrations Drive Product Launch Success

    Findings from a new Catalina report underscore the importance of reaching and motivating the right customers when introducing new products. A new report published by Catalina, a provider of precise consumer-driven marketing, finds that only a tiny fraction of shoppers determine the success of new Consumer Packaged Goods (CPG) product launches. The report explores the [...]

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    Safeway Launches “Just for U” Digital Savings

    Safeway’s Just for U digital savings is an easy-to-use online and mobile savings tool that offers a fast and convenient way to save money through relevant coupons and personalized offers. To make grocery shopping easier and provide great savings, Safeway has launched the Just for U program in the company’s Oregon and Washington divisions. Just [...]

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    ABC Cracks Down on Illegal Sales in Virginia

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