Help & FAQ

  • Frequently Asked Questions
  • Community Guidelines

About Digg

  • What is Digg?
  • Digg is a place for people to discover and share content found on the web. From the biggest online destination to the most obscure blog, Digg surfaces the best stuff as voted on by our users. You won’t find editors at Digg — we’re here to provide a place where people collectively determine the value of content. In doing so, we’re changing the way people consume information online.

  • How do I report a bug, problem or abuse?
  • If you encounter a bug, abusive behavior or other problem on the site, please use our Contact page to let us know what’s happening — Digg’s support team is available to make sure the community’s concerns are heard and responded to quickly.

  • What’s the best way to find interesting stuff?
  • Digg is organized into groups of categories based on topics. First, go to the homepage, where you’ll find the best of the best according to the Digg community. From there, click around on some of the topics listed at the top (Technology, World & Business, etc.) and you’ll see the top stories in each individual category.

    If you’re more of the get in early type, check out our expansive Upcoming section for stories that haven’t been promoted yet. You can also sort content by News, Images, and Videos.

  • How do you determine what is displayed in My News?
  • My News is selected based upon the people you choose to follow, the stories you like to read (Dugg or commented on by Digg users you follow), and the stories that are trending across the entire Digg community.

  • What is My News?
  • My News is one of the new features we’re most excited about in the new Digg. This is where you can get a personalized news experience filtered by your friends, the people you like, and the sources you trust for content. One of the reasons we created My News is because we found that how relevant or interesting an article is to you is directly related to how much you trust where it came from. News means different things to different people, but generally articles are interesting because the story was recommended by your friend, came from a blogger you really like, or a source you really trust.

  • What is Top News?
  • If you want the “classic” Digg experience, Top News is the Digg you know and love. This is the global zeitgeist of popular content on the web as voted by the Digg community. While My News can deliver trusted news from mainstream and small publishers alike, Top News will still highlight the spirit of the Digg community.

  • What is Newswire and where is the Upcoming section?
  • The Upcoming section from Digg has been replaced with the new-and-improved Newswire. It allows you to sort/filter content based on different bits of criteria. Here, you can find new submissions and sort them based on topic, media type, and minimum/maximum number of Diggs. Newswire also features a sidebar displaying, in real-time, current Digger activity. This allows you to see Diggers like yourself Digging and burying stories as it happens!

    For a more detailed look at Newswire, check out our blog post at:
    about.digg.com/blog/sifting-for-diamonds-with-the-digg-newswire

Accounts

  • Can I prevent someone from following me?
  • Currently, there is no way to prevent someone from following you on Digg.com. However, if you discover abusive behavior from someone following you, please use our Contact page to notify our Support team.

  • How can I report an abusive user?
  • For the time being, please contact us to report a user. Please provide the user’s username and any relevant links.

  • I tried to log in and was told that my account is invalid. What’s up?
  • You’ll need to contact us from the email address associated with your username so we can take a look into your account history.

  • How can I close my Digg account?
  • For the time being, you’ll need to contact us to have your account closed. Please note that your account’s submissions and comments will not be removed, per our Terms of Use (see section 6).

  • What information does Digg access when I connect a 3rd party (Twitter, Facebook, Google) account?
  • Never fear – we (the people at Digg) never see any of your personal information when we connect to one of these services. All connections are handled via the respective service’s API. Each service will request your explicit permission before providing us with the information we need to see if any of your connections or friends also have accounts on Digg. Once we’ve received that information, you can choose which of your friends you’d like to follow on Digg.

  • Is it OK to have more than one account on Digg?
  • Well, that depends. If you’d like to maintain more than 1 account for business or personal use, that’s fine. However, please don’t use multiple accounts to Digg the same content – that goes against the spirit of our community.

  • Will my activity on the new Digg show up in search engines?
  • Yep. Most of your activity on Digg is public (except for hides and reports). Since Digg is crawled by search engines, your Digg activity is crawled as well.

  • The email address I used when I registered doesn’t work anymore, and I can’t access my account. What do I do?
  • If the email address you used when registering is out of date, contact us and we’ll do our best to get you set back up.

  • Can I choose which emails I receive from Digg?
  • Yes, you may manage which notification emails (or on-site messages) you receive by logging in and heading over to your settings.

  • How can I change my username?
  • Username changes are done manually by our Support team. But first, make sure your preferred username is not already in use. Just log out and go to the registration page (click “Join Digg!”), where you can enter the new username you’d like in the form and tab to the next field to test its availability. Then you can request a username change by getting in touch with us via our Contact form (registered email address is required for security and privacy reasons).

  • How can I disconnect Google, Facebook or Twitter from Digg?
  • You can connect/disconnect from your Connections page within user profile.

Content: submissions, Diggs, buries and comments

  • How can I report an offensive comment?
  • If you vote down a comment, the comment will be buried and a “Report” link will appear. Comments with sufficient number of Reports are subject to further review by our Support team. You’re also welcome to contact us with the direct comment URL and we’ll take a look.

  • How can I delete a story I submitted?
  • Once a story has been submitted to Digg, it is dedicated to the public domain under the Creative Commons Zero Public Domain Dedication according to our Terms of Use. We do reserve the right to remove content that is determined to be in violation of our Terms of Use at any time and at our discretion.

  • How can I edit a story I submitted?
  • Please contact us to have us make changes to a story. Be sure to include the Digg URL of the story you want to edit as well as the updated title, category, or description. Please note, we can only edit submissions at the request of the original submitter, so please request story changes from your registered email address.

  • I want to put a Digg button on my site, how do I do that?
  • Easy! Check out our Tools for publishers for more info.

  • Is it OK to submit a duplicate story?
  • Submitting duplicate stories is definitely not cool, so we ask folks to Digg the original story instead of submitting a duplicate. Of course, there will be similar stories from different sources that are submitted to Digg. In those cases, we let our users determine whether a story is a duplicate or if it offers a fresh perspective.

  • Someone’s being rude to me in comments, what do I do?
  • While it might be tempting to hurl back an insult, that just adds fuel to the fire so let us deal with abusive commenters. If someone is being lame, grab the comment permalink (right click on the timestamp beneath the commenter’s name and choose “copy link”), contact us with the link and we’ll look into the situation. Check out our Community Guidelines for a bit more info.

  • How do I upload my story to Digg?
  • Digg does not host content, we only link to already-existing content on the web. If you don’t have a place to post your story, we recommend that you create a blog, many of which are free, and then submit your link to Digg.

  • Do you allow users to editorialize titles and descriptions of submissions?
  • Part of the fun of submitting content to Digg is writing your own creative titles and descriptions to help catch the eyes of fellow Digg users. But a line is crossed when the title/description is editorialized to the point of it being untrue. This is known as “story hijacking.” Users who engage in this behavior are subject to an account ban.

  • I’m trying to submit a link and I get an error. Why can’t I submit this?
  • This may be due to a canonical URL. Due to system limitations on our side, we require canonical URLs to point to non-dynamic URLs. You can think of this as a URL that can't have components removed and still point to the same resource.

  • When I submit my link it says its already been submitted. Why isn’t this submitting?
  • We do not allow users to submit exact URLs to help avoid duplication of content. It’s possible that you’re submitting the basic URL and not a specific page. Please submit the most direct link to your content and it should pass our duplicate checker.

  • I get an error message when I try to submit a HTTPS:// URL, why?
  • We currently do not allow HTTPS:// submissions at Digg. We recommend that you try to find a version of the URL, if you still wish to submit it.

Digging, Burying and Promotion

  • How many Diggs or buries does it take to promote or remove a story?
  • It depends. The promotion or burying of stories is managed by an algorithm developed by Digg, and there is no specific threshold of Diggs or buries required to promote or bury a story. Instead, our algorithm takes several factors into consideration, including (but not limited to) the number and diversity of Diggs, buries,the time the story was submitted and the topic.

  • There are stories with hundreds of Diggs — why haven’t they been promoted?
  • Our algorithm takes several factors into consideration, including (but not limited to) the number and diversity of Diggs, user reports, the time the story was submitted and the topic. Though we cannot go into further detail about the algorithm, we can say that one of the keys to promotion is the element of diversity, as mentioned above. Without diversity, a story will not be promoted. This is to help ensure promotable content will be interesting to the wide spectrum of users that follow our Top News page and not just the same ring of users who Digg up content.

  • Why don’t you show who buried a story?
  • Simple: We like to focus on the positive and don’t want to spark sandbox fights between users. What you bury is your own personal decision, and our math takes care of deciding when a story will be buried.

Profiles

  • Can I make my profile and Digg activity totally private?
  • Digg is a social media site by definition, so sharing a certain amount of information is important. Your Diggs, submissions and comments are all important contributions to the Digg community.

  • Why is my personal info still showing up in search engine results after I've deactivated my account?
  • Unfortunately, Digg has no direct control over the amount of time that it takes for an external site to update profile information, so the length of the delay may vary.

  • Where is the Logout button?
  • This can be found at the top navigation pane next to your profile icon. Just click on the arrow and you will find the Logout button in the drop-down menu.

  • Can my default landing page be changed?
  • Absolutely, just go to your Preferences page within your profile and choose My News or Top News from the “default view” drop-down box.

Ads

  • What are DiggAds?
  • DiggAds is a new advertising platform that provides an interactive advertising experience for the user; you can Digg the ads you like and bury those you don't. Through your participation, successful ads will be shown more often and unsuccessful ads will get voted out of rotation. DiggAds function separately from user submitted Digg content.

  • Why would I Digg or bury an ad?
  • The goal of Digg Ads is to encourage advertisers to create content that is as interesting as organic Digg content. By Digging or burying the Digg Ads, you are helping us determine which ads to show to more people, and which ads to show less frequently.

    Digging or burying Digg Ads helps us continue to improve the overall Digg experience. We give each advertiser a content score based in part on the community’s Diggs and buries. Advertisers with higher content scores will pay less and their ads will be shown to more people. Also, when you bury an ad you won’t see the ad again (as long as you’re logged in).

More Digg Info

  • What if I have a question you don’t list here?
  • We won’t even pretend that we’re able to see into your brain, so if we missed anything, feel free to contact us and ask away.

  • Which browsers does Digg support?
  • Digg currently supports Firefox 3, Internet Explorer 7 & 8, Google Chrome 3 and Safari 4. Other browsers and version may work but we cannot guarantee the results…especially with beta versions.

  • Is there a mobile version of Digg?
  • We currently have a mobile site m.digg.com and an app for IOS devices. There is no app for Android at the current time.

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