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Welcome to Sky TV Accessibility
Within the pages of this website you will find useful information about Sky's access services to help you make the most of Sky.
Important Updates :
Audio Description (AD)
Important changes if you use Audio Description outside the London area. Some regional channels have moved, new number are listed on our audio description page.
TV Pick: The Change-Up
Sky Movies Premiere/HD Channel 301
Friday 20th July 10:10pm
Showing in:
- SUB
- AD
Don't miss...
TV listings for...
Get the most from Sky TV
Things that might help you...
If you have a
visual impairment
- Learn about audio description
- Request accessible correspondance
- Read about Easy grip remote control
If you have a
hearing impairment
- Find out about subtitles
- Step by step setup guide
- Learn about sign language
If you have a
mobility impairment
- Read about Easy grip remote control
- Raised buttons for easy use
- Request a remote control online
Accessibility help for..
Sky Online
Help for Accessing Sky's websites and general help using your computer online.
Visual Impairments and Sky Online
Hearing Impairments and Sky Online
Mobility Impairments and Sky Online
Cognitive Impairments and Sky Online
Sky Talk
Sky Talk has continued to grow over the last few years and now has over 3 million customers.
Available exclusively to Sky TV customers, Sky Talk offers two great call plans available from no monthly fee - so you could be enjoying an award-winning service and saving money too.
Frequently Asked Questions
Top Frequently Asked Questions
- I usually pay the same amount every month, why is my bill different this month?
- Can you switch the sign interpreter on and off like subtitles?
- Can I reset subtitles when they stop working?
- I would like my correspondence in an alternative format, is this possible?
- Do I have to pay for audio description?
More FAQs
FAQ topics
- Audio description
- Contacting Sky and general information
- Sign Language
- Subtitles
Sky's Handy Booklet
Sky's Handy Booklet
Something to make you smile
Available in audio and PDF formats.
News & events
Latest news
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29 Mar 2012Sky Product Reviews on the RNIB Website
Who is better placed to review our products than our customers? On the RNIB website you will find 2 reviews, both from blind customers, who give their views on Sky+ ...
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21 Dec 2011Ralf Little Audio Describes Harry Potter
Ralf Little Audio Describes Harry Potter Will you be settling down to watch all the action in the most recent Harry Potter film over Christmas? Many of our blind and visually ...
Events
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01 May 2012Naidex National 2012
Many thanks to all of you who came to see us at Naidex earlier this month. We really enjoyed speaking to our customers as well as those of you who ...
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23 Apr 2012Naidex South 2012
The dates for Naidex South are 17th and 18th October 2012. Members of Sky's Accessible Customer Service Team will be there again this year to answer your questions about the ...