Information Resources
Having a problem with your work computer or phone? Contact Customer Support at 913-588-7995 or open a ticket online (userid/password required).
The Customer Support help desk is staffed Monday-Friday from 7:00 a.m to 6:00 p.m. An answering service will page on-call technicians during off-hours if needed.
Services
Accounts Network Accounts (login required) Password Reset
Collaboration Tools Campus Communication Guidelines Large/Secure File Transfers SharePoint [help] myKUMC [help] Adobe Connect InCommon/Shibboleth Federation
Computers & Networks Data Backup and Recovery Microsoft Campus Agreement WebDrive Network Dashboard PC Standards for work computers PowerPoint Templates Recommendations for Home Computing Remote Access to KUMC Resources Wireless Networking
Course Management/eLearning ANGEL Course Management Testing Services Evaluations/Surveys Podcasting/Camtasia Relay iTunes U
Data Warehouse
Document Management
Email Broadcast Email and myKUMC Announcements Exchange/Outlook Email Migration GroupWise Client Help Secure Email Spam firewall/spam management Syncing with mobile devices
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Information Security Incident Report Form Security Blog Security FAQs
Library Services
Phones, Pagers, & Voicemail AVST CallXpress Voicemail Bridge Conference Calling Calling Cards Dialing on Campus Fee Structures Mobile Phones and Devices Pagers User Guides to Phones Work Request - New/Change Services
Technology Training Current Classes Event request form Training Materials and Resources Web-based learning
Web Application Development & Management App Development Content Mgmt System Social Media Web Statistics
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Last modified:
Jun 25, 2012
How To...
- Setting Up Your New CallXpress Voicemail
- Schedule a Bridge Conference Call
- Remote Control Your Office PC
- Sync Email to Your Mobile Device
- Send Secure Email
- Set Up Spam Email Filters
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Updates
- Technology Outage Notification: Software
- Technology Outage Notification: Software
- Technology Outage Notification: Server
- Technology Outage Notification: Server