GROWING AND SUSTAINING RELATIONSHIPS

GROWING AND SUSTAINING RELATIONSHIPS
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Stacy Liou

Implementor, Developer, Trainer

elMobile Inc.

www.elmobile.com

As developers for various OpenSource CRM applications, we learned a lot from CiviCRM on its scalability and ease of customization.
CiviCRM community is truly organic cultivating growth for users and developers.
We wish to continue learning with CiviCRM and to tackle future challenges with CiviCRM.

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GROWING AND SUSTAINING RELATIONSHIPS
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Merlise Clyde

End-user, administrator

International Society of Bayesian Analysis

bayesian.org

ISBA is an international non-profit society with members from all over the world. We have sections that represent different scientific areas and chapters that represent different regions of the world. Civi Member powers our membership system! We use CiviEvent for Conference and Workship registration, and utilize CiviPetition for creating new sections to our society through member petitions. We are epxloring how CiviGrants can be used to track our travel awards and look forward to features for integrating accounting and finance. As a growing non-profit CiviCRM plays a major role in managing our membership system!

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Peter McAndrew

Implementor, Developer

Third Sector Design

www.thirdsectordesign.org

Being part of the CiviCRM community is really something to shout about! Not only is CiviCRM an amazing software package, its designed for organisations that make a difference in the world. We help non-profits across the UK gain control of their data through the power of CiviCRM.

It is without a doubt the best piece of software I've ever worked with, and I'm constantly discovering cool new features. More recently I've been working on CiviMobile as part of a project for my course at University. I'm really looking forward to seeing this being used by organisations across the globe.

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Leena Nangia

Consultant

nfpservices

www.nfpservices.co.uk/

We use CiviCRM for our own business functions. Nfpservices participate in the development of CiviCRM and contribute enhanced functionality to the community.

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Brylie Oxley

End-user and Developer

Woolman Sierra Friends Center

woolman.org

Working with CiviCRM enriches our commonwealth. Any investment in CiviCRM is
shared by the community as a whole. Community organizations naturally complement the spirit of Free/Libre Software.

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Ken West

End-user, Administrator

City Bible Forum

citybibleforum.org

City Bible Forum is an Australian not-for-profit Christian organisation. We need to communicate effectively with our constituents, and CiviCRM gives us a comprehensive set of tools for managing relationships. Interestingly, we often find that new features are being added just as our need for those features is becoming apparent. It's the right fit for us.

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El McNab

Admin, Implementor

Circle interactive

www.circle-interactive.co.uk

We help many not for profits implement CiviCRM through consultancy, training, configuration, support and custom development. Many of them come from a painful world of old Access databases, multiple spreadsheets and even paper. I love presenting demonstrations to new potential users; many are shocked by the scale of the software. CiviCRM is suitable for so many different organisations as it's been developed to cover so many bases off the back of community calls.

I maintain our own CiviCRM client database; it feeds into our drupal intranet to provide me with all the information I need at a click. I would be lost without it!

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David Greenberg

Core Team Member

CiviCRM

civicrm.org

I find the engagement with our community of users to be intellectually stimulating
and rewarding. Seeing folks with expertise in a particular area step up and contribute their time and ideas to help improve the product is quite exciting. Every time I hear about a new interesting organization starting to use CiviCRM, I get a renewed sense of excitement about our work. The range of civic sector organizations currently using the software is quite amazing to me - from large international advocacy organizations to local performing arts troupes. I also really enjoy interacting with our international community - building friendships and getting to share culture (food, music, humor ....) with colleagues on every continent.

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Simon West

End-user, Administrator, Implementor

Third Sector Design

thirdsectordesign.org/

We feel there are too many obstacles facing non-profits when considering commercial CRM offerings, including many of those that are charity oriented. From licensing models which restrict the fluid expansion of an organisation's user base (why should you be punished with higher costs for being successful?), to support from commercial companies being inherently tied to one supplier, where a not-for-profit (NFP) would benefit from many options to 'shop around' for the most appropriate, e.g. proximity and availability on-site, cost, experience, value added services... They also often lack the capacity for charity relevant workflows, necessitating either customisations, complicated and inefficient workarounds or an en-masse call for new functionality, as individual charities do not appear to carry the weight required to influence subtle NFP-only changes to market leading software, without large expense.

On the flip side, CiviCRM is completely free and open-source, carrying with it a friendly, hard-working and enthusiastic community of developers and implementers, constantly listening to its users' needs and sculpting the system's future releases specifically to the needs of NFP organisations. This is exciting.

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Jon Goldberg

Implementor

Palante Technology Cooperative

palantetech.com

Palante Tech works with social justice organizations on a tight budget to be more effective through technology. CiviCRM allows us to provide a high-quality low-cost database for community organizing, donor and membership management.

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Rachel Daniell

end-user, implementor

consulting/multi

CiviCRM provides a vital tool whereby nonprofits and other social projects can implement strong contact-relationship management capabilities without high monthly fees. It also provides the integration and customization capabilities necessary to make such software useful in the complex, lived reality of doing social engagement work. Plus it continues to build the open source toolset made available to the Commons and grow the common good.

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Donald Lobo

Implementor, Developer

CiviCRM LLC

civicrm.org

Still thinking of a deep deep quote. Basically:

It is super important for non-profits, advocacy and related groups to take charge of their destiny. Having control of your data is a good start. The crowd-sourced nature of an open source project in so in line with the co-operation and principles of most non-profits

CiviCRM is a project that strives to make the above possible. It is FREE as in kittens.

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Home » Blogs » reperry's blog

What To Do When You Think You've Found a Bug in CiviCRM

Submitted by reperry on December 22, 2011 - 14:03

Use this post as a guide to decide whether you should file a bug report in the Issue Tracker.

 

If you think you've found a bug, you need to verify it really is a problem. Answer these questions:

  1. Are you using the latest version of CiviCRM? If not, it may have been fixed in a more recent version than you're using.

  1. Can you reproduce the problem on the CiviCRM demo site? Sign in to the demo version by choosing the CMS you use here: demo.civicrm.org/

  1. If you answered "Yes" to the first two questions, you might be on to something. However, you may not be the only one that has discovered the issue. 
  1. Search for observations/complaints of the same problem in the CiviCRM Community Forum: forum.civicrm.org/ Sign up for a username and password to participate in the forum.

Tips

  • In the forum, navigate to the component or area of CiviCRM (CiviEvent, CiviMember, etc.), and THEN search.
  • To search, use CiviCRM language and more detail than you would in a regular search engine.
  • Clearly state 1) what you did, 2) what you expected to happen, 3) what actually happened.
  • To search beyond the forum, use civicrm.org/civisearch which lets you search everything CiviCRM – all forums, blog posts, bug posts in the issue tracker, and the manual – for information about your particular problem. 

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