- Home
- Submit a Ticket
- Knowledgebase
- Video Tutorials
- News
- Downloads
- Forums
- Troubleshooter
Login Subscribe
Lost password
Knowledgebase
Shared Hosting (135)
Downloads (7)
Dedicated Server (31)
Sales (6)
Billing (6)
Domain Names (12)
VPS (6)
SEARCH
|
Shared Hosting(135)
Can you provide me with some OleDB connection string examples?
How do I order advanced Spam/Virus protection?
|
Downloads(7)
ASP Component Checker
Mailer Component Test
|
Dedicated Server(31)
How do I map perl to the .cgi file extension?
Where can I find information regarding SmarterStats?
|
Sales(6)
How do I upgrade my VPS ?
How do I connect to my Windows Server remotely ?
|
Billing(6)
Amex/Maestro/Solo Cards and Monthly Billing
How do I contact the billing department?
|
|
Domain Names(12)
How do I view the status of a domain transfer in real time?
How are transfers for .eu domains handled?
|
VPS(6)
How do I connect to my Windows Server remotely ?
How do I change my websites 'A' Record?
|
Do you have any support forums?
Yes,our forum is at forums.netcetera.co.uk [1]
Links:
------
[1] forums.netcetera.co.uk
How do I pay an Invoice?
This knowledgebase article will give you a step by step guide on how
to pay an invoice via your client area,firstly sign into your client
area at my.netcetera.co.uk/ [1] and follow these steps:
1)Click on 'Billing'
2) Click on 'View Invoices...
How do I send email with PHPMailer for Windows Hosting?
Please see this link for more information regarding this PHP mail
component. phpmailer.sourceforge.net [1]
SPECIAL NOTE
Be sure to make the following changes when using this coding example:
1. Replace _YourDomain.com_ with a valid Netcetera...
How do I setup a Direct Debit for my hosting?
You can setup a Direct Debit by clicking on an unpaid invoice and
selecting DirectDebit as the payment method.
How do I transfer domains into my account?
This knowledgebase article will give you a step by step guide on how
to transfer domains into your account with us,firstly sign into your
client area at my.netcetera.co.uk/ [1] and follow these steps:
1. Click on 'Domains'
2.Click on 'Transf...
How do I upgrade my VPS ?
This knowledgebase article will give you a step by step guide on how
to order additional items for your VPS,firstly log into your client
area at https://my.netcetera.co.uk/ [1] and follow these steps:
1) Click on 'View Available Addons'
2) Select the pr...
How do I view the status of a domain transfer in real time?
This knowledgebase article will give you a step by step guide on how
to view the real time status of a domain transfer,firstly sign into
your client area at my.netcetera.co.uk/ [1] and follow these
steps:
1. Click on Domaims,then 'My Domains'...
How to disable auto-renew on a domain name?
This knowledgebase article will give you a step by step guide on how
to disable Auto renew on a domain name and cancel the invoice if one
has been raised for it,firstly log into your client area at
my.netcetera.co.uk/ [1] and follow these steps:...
ASP.NET membership on SQL Database
If you want to use ASP.NET membership then we need to install
SqlMembershipProvider Schema onto your database.
Please log a ticket to support@netcetera.co.uk so that we can
configure this for you.
Database Connection when using Webmatrix
Please use the following connection string when connecting to SQL via
WebMatrix:
server=nameofsqlserver;database=yourdatabasename;user
id=yourdatabaseusername;password=yourdatabasepassword.
You will be able to find the name of the server within y...
Free FTP client software for Windows
You can download a Free FTP client via www.coreftp.com/ [1]
Links:
------
[1] www.coreftp.com/
Free Web Development Tools for Windows
You can download several Free tools from Microsoft,below are the most
widely used ones:
WebMatrix - www.microsoft.com/web/webmatrix/features.aspx [1]
Visual Web Developer 2010 Express - www.asp.net/vwd [2]
We suggest you install ...
How do I cancel my Account?
This knowledgebase article will give you a step by step guide on how
to cancel your account,firstly log into your client area at
https://my.netcetera.co.uk/ [1] and follow these steps:
1) CLICK ON 'SERVICES'
2) Click on 'My Services'
3) Click on...
How do I change my websites 'A' Record?
This knowledgebase article will give you a step by step guide on how
to update your Websites 'A' record from your Control Panel. Sign into
your Control Panel at my.netcetera.co.uk/cp [1] and follow
these steps:
1) Click on Domains
2) Click...
How do I change the 'MX' records for my domain ?
This knowledgebase article will give you a step by step guide on how
to update your domains 'MX' record from your Control Panel. Sign into
your Control Panel at my.netcetera.co.uk/cp [1] and follow
these steps:
1) Click on Domains
2) Click...
How do I log a support call?
You simply need to send a email to support@netcetera.co.uk [1] or you
can log into your client area at https://my.netcetera.co.uk/ [2] and
click on 'Submit a ticket'
Please ensure that you include your client number.
Links:
------
[1] mailto:suppor...
How do I order advanced Spam/Virus protection?
This knowledgebase article will give you a step by step guide on how
to order Anti-spam/Virus Filter for your domain,firstly log into your
client area at https://my.netcetera.co.uk/ [1] and follow these steps:
1) Click on Services
2)Click on 'Orde...
How do I order and install a SSL Cert
This knowledgebase article will give you a step by step guide on how
to order and install a SSL cert,firstly log into your client area at
https://my.netcetera.co.uk/ [1] and click on Services --> Order new
Services --> SSL Certs "
src="/img/spacer.gif">
How do I switch the default port for SQL 2008 client?
1. Open the SQL Server Configuration Manager (Start -> Programs ->
Microsoft SQL Server 2008 -> Configuration Tools -> SQL Server
Configuration Manager)
2.Expand the SQL Native Client Configuration
3.Click on Client Protocols
4.Right-Click TCP/IP and sele...
How do I transfer domains away from my Netcetera account?
INTERNATIONAL DOMAINS - SUCH .COM/.NET/.ORG/.INFO/.BIZ
1.Login to https://my.netcetera.co.uk/ [1]
2.Click on Domains --> My Domains
3.Then click on Manage Domain.
4.Click on Register Lock and press Disable Registrar lock
5.Click on Mana...
How do I update my PayPal subscription?
1.Log into your client area at https://my.netcetera.co.uk [1]
2.Click on the link 'My Invoices' and select the outstanding invoice
that needs the PayPal subscription updated on.
3.Click on the Paypal Subscribe Button,then Log into your Paypal
account -...
How do I upgrade my Account?
This knowledgebase article will give you a step by step guide on how
to upgrade your account. Sign into your Client area at
https://my.netcetera.co.uk [1] and follow these steps:
1) Click on 'SERVICES' from the top navigation menu and then click on
'...
How do I upgrade my Trial account to a Regular account?
This knowledgebase article will give you a step by step guide on how
to upgrade your Trial account to a regular account. Sign into your
Client area at https://my.netcetera.co.uk [1] and follow these steps:
1) Click on 'SERVICES' from the top navigatio...
How to edit your Host file so you can post content immediately after purchasing ...
\N\NEDITING YOUR HOST FILE\N\N
For various reasons it may be necessary to update the _hosts_ file on
your computer to properly resolve a web site by its domain name. The
most common reason for this is to allow people to view or publish web
content imme...
How to install Dotnet Nuke via your Control Panel.
This knowledgebase article will give you a step by step guide on how
to install DotNet Nuke from your Control Panel. Sign into your Control
Panel at [1]
my.netcetera.co.uk/cp [2] and follow these steps:
Note: If you want to install DNN usi...
How to Use the Ping Command
_Pinging_ is a command which tells you if the connection between your
computer and a particular domain is working correctly.
In Windows, select _Start > Programs > Accessories > Command Prompt_.
This will give you a window like the one below.
Ent...
How to Use the Traceroute Command
_Traceroute_ is a command which can show you the path a packet of
information takes from your computer to one you specify. It will list
all the routers it passes through until it reaches its destination, or
fails to and is discarded. In addition to thi...
Install Remote Access Client
Client Remote Access
* Follow- www.teamviewer.com/en/products/remotecontrol.aspx
[1]
* Click "Start Full Version"
* Select "Install"
* Click "Next"
* Select "Both of the Above"
* Click "Next"
* Accept terms and conditions
* Cli...
Logging into your Control Panel directly via your Client Area.
This knowledgebase article will give you a step by step guide on how
to log into your control panel directly via your client area,firstly
log into your client area at https://my.netcetera.co.uk/ [1] and
follow these steps:
1) CLICK ON 'SERVICES'
2...
Managing Your .xxx Membership ID
If you want to use your .xxx domain or publish content (resolve) to
the internet, you must complete the ICM Registry's free membership
application process to obtain a valid .xxx membership ID.
When you purchase your domain name, the registry emails ...
Registering .xxx Domain Names
The .XXX top-level domain name (TLD) provides an easily identifiable
extension for the adult entertainment industry, its consumers, and
those who want to avoid it.
These domain names can be three to 63 characters in length. They can
contain English-...
Self-Managed Server Support Policy
SELF-MANAGED SERVER SUPPORT POLICY
Our dedicated support technicians aim to provide you with responsive
and professional assistance so that you can manage your Server
effectively.
SUPPORTED SERVICES
All of the user functions can be administered via Rem...
What is PHPinfo? How can I run it?
PHPinfo is a function that returns information, in HTML form, about
the PHP environment on your server (see us2.php.net/phpinfo [1]
for more information). To run PHPinfo you can save the following code
in a file on your computer using your text...
Where can I download Microsoft Web Platform Installer from?
You can install it from:
www.microsoft.com/web/downloads/platform.aspx [1]
Links:
------
[1] www.microsoft.com/web/downloads/platform.aspx
Where can I find my Client Number ?
This knowledgebase article will give you a step by step guide on how
to view your Client number within your client area,firstly log into
your client area at https://my.netcetera.co.uk/ [1] and follow these
steps:
1) CLICK ON 'UPDATE YOUR DETAILS'
...
Who can register .xxx domain names?
The .XXX top-level domain name (TLD) provides an easily identifiable
extension for the adult entertainment industry, its consumers, and
those who want to avoid it. \N\NWHO CAN REGISTER .XXX DOMAIN
NAMES?\N\N
COMMUNITY MEMBERS
Individuals, busi...
|
|