Center for Shared Hosting, No.de and Accelerator Customers

This page is dedicated to shared hosting, no.de, accelerator, and lifetime customers.

Updated on Thursday, November 8, 2012

Accelerator customers: As of 11:59am, on November 7, 2012, our legacy cloud that housed accelerator accounts has been turned off. If you require assistance, please contact us via email at support@joyent.com. We apologize for any inconvenience you may experience.

no.de customers: There are two options for our no.de customers; spin up a SmartMachine on our new cloud infrastructure or if you are needing a PaaS, migrate to Nodejitsu. Nodejitsu offers newer versions of Node.js, great customer support, features like WebSockets and multi-cloud deployment targets (coming soon!) all on the best operating systems to run your Node.js application.

Shared Hosting customers (A.K.A TextDrive Customers): TextDrive will be live at the end of November and will be offered as a separate hosting provider. Shared hosting customers will be migrated to new, modern, and efficient infrastructure. Service will not be interrupted. For updates, news, and community please visit the new TextDrive forum.

We’re here to help. We understand changes of this nature are disruptive. Should you want to discuss specific recommendations on how to move your application, site or data to the latest version of the Joyent Cloud, please send us a note at support@joyent.com and one of our expert technical advisors will walk you through your options.

What should you do next?

Read the Migration Guide here
Get started on Joyent Cloud now
Reach out to our migration experts at support@joyent.com
Review offer terms here

Thank you,
The Joyent Team

Email Communications

If you did not receive an email communication and you are a shared hosting, accelerator, no.de, or lifetime customer; please complete the form below to ensure we have your current email for future communications.

First Name
Last Name
Email