Customer Care

Provide customer care across languages, all embedded in your existing web chat and customer care technology and processes. Utilizing Ortsbo’s core technology, enable your english-speaking agents to provide support to customers in over 50 languages. Customers are able to type in their native language, and have the agent’s response instantly translated. All the language is tuned to provide a high quality customer experience, and integrated into your customer processes and technology. This reduces the cost of providing support across languages, while making it possible to serve customers speaking languages that would have otherwise not been feasible or cost-effective.