Official SKYTRAX 5-Star Airlines | Global Airline Ranking

The exclusive top-tier Star Ranking awarded to airlines achieving the highest Quality performance. The Official SKYTRAX 5-Star Airline status recognizes the airlines at the forefront of product and service delivery Quality achievement.  The 5-Star Airline Ranking is applied by SKYTRAX after detailed Product and Service audit analysis for each featured airline (Star Ranking is NOT connected to customer ratings).

The Official SKYTRAX 5-Star Airline ranking recognises highest standard of Product and Service Delivery Quality, using more than 800 assessment categories, across both Onboard and Airport environments. The Official SKYTRAX 5-Star Airline ranking honours those airline's which are delivering consistent and inspired 5-Star service to their customers.

The key factor behind 5-Star status is an airline's ability to deliver a truly consistent and high quality of Product and Service. A great product standard is not by itself the key to a 5-Star Airline ranking, and Skytrax focus deeply on the Quality of front-line service an airline provides.  A 5-Star Airline ranking is centred on identifying airlines whose front-line staff (across the airport and onboard experience) deliver a true and consistent 5-Star standard of service delivery."

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