Welcome Pinnacle Customers to Corel Customer Support

As we integrate Pinnacle customer support in with our current Corel systems, it is our endeavour to provide the highest quality of service. Thank you for your patience as we complete this transition phase.

Please choose from one of our many support options below:

Customer Service

- Check your order status

- Search e-store FAQs

North & South America

Europe & Middle East

Asia & Australia

- Apply for a refund

North & South America

Europe & Middle East

Asia & Australia

- Replace Defective Hardware

Self Help

- Register your product

- Install/Activate your product

- Download Software Updates

- Search Knowledge Base

Technical Support

- Review supported products

- Purchase Priority Support

- Join a Discussion Group

- Check your Case status

- Contact Technical Support

Check our most popular answers

Windows 8 and Pinnacle Studio Products

No or poor quality video preview in Studio 16 & Avid Studio

Studio 16 / Avid Studio Launch error/warning messages

Studio 16 Resources: tutorials, training, etc.

Pinnacle Studio 16 is incorrectly identified as a trial version after installing the full version

Knoll Light Factory is locked after installing Studio Ultimate 16

Avid Studio Resources, tutorials, training, etc

Studio 15 Resources, tutorials, training, etc

Pinnacle Studio 16 Upgrade Questions

Pinnacle Studio 16 Compatibility with Previous Studio Version Content