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Nov. 19, 2012
Article
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Arm & Hammer Reinforces Brand Value with Mobile Coupons

Arm & Hammer is using a mobile coupon as a way to gather customer intelligence from some retailers not willing to share that data....More
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Nov. 15, 2012
Article
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4 Ways Marketers Can Use Private Pinterest Pinboards 1

Secret pinboards are the latest do-da from Pinterest offering an element of mystery for brand marketers to tap into in a number of interesting ways....More
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Nov. 13, 2012
Article
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Using Online Communities to Improve Customer Service

In social media, customer service is often overshadowed by more savory concepts like ideation and driving sales. Here's three ways brands can use online communities to improve customer service....More
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Nov. 13, 2012
Article
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Coupons, Giveaways Drive Small Business Saturday Marketing

Small Business Saturday, hosted by American Express OPEN, has become an integral part of holiday marketing plans for small businesses....More
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Nov. 9, 2012
Article
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How Real-Time Data Transformed Revlon's Marketing: Q&A

Julie Marchant-Houle, vice president of marketing and global portfolio leader for Revlon, on the effects of real-time data on the company's business....More
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Nov. 2, 2012
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Kohl's Targets Customers with a Bagful of Holiday Promotions 2

Kohl’s has just unveiled its 2012 holiday campaign, "Dream Gifts," that would set anyone’s lights a twinkling....More
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Nov. 1, 2012
Article
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National Brands Bet Big on Local Marketing: Survey

National brands have learned that, if they play their cards right, marketing on a local level increases sales and earns the community’s loyalty. But there's work to do, according to this survey from Balihoo....More
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Nov. 1, 2012
Article
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December to Deliver Highest Mobile CTR: Report

The latest stats on year-round mobil-use habits of consumers, according to the October MobileSTAT report from Jumptap, Inc....More
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Oct. 29, 2012
Article
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Three Initiatives for Motivating Loyalty Members

Participation in loyalty programs is up, but engagement is down. Kelly Hlavinka, managing partner of Colloquy offers solutions....More
Oct. 26, 2012
Article
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HGTV Opens Experiential Holiday House 1

HGTV's Holiday House is the next stage in its strategy this year to sidestep some TV, print and outdoor ads in favor of a full calendar of event and experiential marketing programs....More
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