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The Shackles of Automated Systems
The Shackles of Automated Systems By: Dave Parkinson COO, Interactions Corporation...
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Whitepaper: Conversational Commerce – IVRs Take on New Tasks by Dan Miller
By Dan Miller, Senior Analyst – Opus Research “According to...
Read More »Much Happens in Social Media. Why No Customer Service?
This is a guest blog by Sumair Dutta, Research Director, Service...
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Does Automated Speech Recognition Limit the Growth Potential of IVR Technology?
By Tracey E. Schelmetic, TMCnet Contributor Original publication available on TMCnet ...
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An Escape from Automated Customer Support Hell
Software that understands natural speech—using a combination of software and...
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Interactions Corporation awarded 2012 MassTLC Innovative Robotics Technology of the Year
VA services recognized for industry-leading innovation
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Interactions Corporation Receives 2012 Speech Technology Excellence Award from Customer Interaction Solutions Magazine
Interactions’ Virtual Assistant Services Honored for Exceptional Applications BOSTON, Sept....
Read More »Interactions Corporation Selects Bob Sullebarger to Fill New CMO Position
BOSTON, July 24, 2012 /PRNewswire/ – Interactions Corporation, provider of...
Read More »Interactions Corporation selects Mark Leonard as EVP Strategic Accounts
Mark Leonard brings 20 Years of Industry Experience to Interactions...
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