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The specific responsibilities of this department include, but are not limited to, the following:

• Issuing electronic billing statements
• Accurately assessing  tuition and fees as approved by the University Board of Regents
• Processing payments
• Reconciling student account inquiries
• Processing university deposits
• Posting to student accounts specific debit and credit information supplied from other areas of the university community
• Collection of delinquent accounts
• Refunding overpaid accounts accordingly
• Third Party Billing and reconciliation
• Issuance of the annual 1098-T tax statement
• Customer service that exceeds our customers’ expectations

It is our intent to provide service to our customers in a professional and friendly manner. In order to provide the best service possible to our customers we continue to look for ways in which to increase performance and improve quality.

Our Mission

It is the mission of the Bursar Operations Office to safeguard the University's assets, for which we are responsible, while providing friendly and courteous service to our customers. It is necessary that all applicable policies and procedures are followed. The policies and procedures to be followed may be departmental, University, State, Federal or a combination of the four and we must have an understanding of which would take precedence in any given situation.

Announcements

• The final installment plan payment for Fall 2012 is due on October 19, 2012.   
  

• Spring semester invoices will be available to view on MyNKU by December 13, 2012.  Tuition payments for the Spring semester are due on January 14, 2013.

Contact Us                         

Bursar Operations
AC 235 Nunn Drive
Highland Heights, KY 41099
859-572-5204                                  
FAX: 859-572-6087                                           
bursar@nku.edu

Hours of Operation