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Marketing Communities

Engage your customers for ongoing customer feedback.

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Support Communities

Customer engagement for service and support issues across social channels

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e-Commerce Communities

Social shopping experiences to drive conversion through word-of-mouth sharing.

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Product Communities

Partner with your customers for an outside-in approach to product development.

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  Customers are part of our virtual team–they want us to stick around, and they view telling us about bugs as helping us to do just that. Katin Miller Springpad Community Manager
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  We found that Get Satisfaction’s functionality, flexibility, and price point made sense given the strong functionality they offered. Barbara Bevilacqua Director of Product Marketing, TriNet
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  Get Satisfaction is one of the best social media feedback tools available today. Our customers love it. Benjamin Gauthey Digital Marketing, Microsoft Corp.
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  Researching alternatives, it became obvious that customers enjoy Get Satisfaction from a product standpoint. JR Gast Director of Customer Support
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  Features like Champions are an integral part of why we chose Get Satisfaction. Joseph Alminawi OMGPOP Community Manager
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  Get Satisfaction is the leading-edge community software. You guys have nailed it! Bill Russell Webtrends Director of IT
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  Get Satisfaction’s UI and widgets are more accessible and make it easier for our entire user-base to participate. Monica Semergiu StumbleUpon Community Manager