Engineering Blog

We recently released Remote Synthetic Transaction Monitoring (Remote STM) – a key web application and performance monitoring capability – to ensure your web solutions are always available. We recognize that application availability is critical to your business and your bottom line.

A single hiccup with a web application can result in lost sales, customer dissatisfaction and a damaged reputation. Remote Synthetic Transaction Monitoring replicates and monitors an end user’s actions when they visit your web-accessible application. Steps are defined to monitor areas that are important and can impact the bottom line, such as the shopping cart section of an e-commerce site.

Additional validation can be performed to ensure content a user is supposed to see by design, is served to that user. Automated alerts are emailed to your administrators if any of these monitoring checks are violated.

Remote STM is an ideal fit for ANY customer who has a website, such as retail, auction, and community collaboration sites, as well as sites requiring a log in procedure. The service is a cost effective way to monitor web content and prevent disruption to your end user experience and business.

Key Benefits

• Identify Issues Before Your Customers
  Prevent downtime and preserve customer loyalty.

• Replicate and Monitor Your End User’s Actions
  Flexibility to monitor different areas of your site and to be alerted when an issue arises.

• Affordable Monthly Price
  Your applications are monitored for less than a traditional in-house solution.

• Remote Monitoring
  Provides availability monitoring outside of the hosted datacenter.

Features

• Define monitoring with up to 10 steps
• Monitor intervals available in 2 or 5 minutes
• Receive email alerts if site becomes unavailable or performance degrades
• Customer Portal access to real time availability and performance metrics
• Ideal for monitoring e-commerce and SaaS applications

For more information, visit the Remote Synthetic Transaction Monitoring product page.

This entry was posted on Friday, January 13th, 2012 at 2:10 PM and is filed under Uncategorized. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.