We’re happy to answer your questions.
We're here to help you any way we can. Below you'll find the three best ways to get your questions answered quickly and accurately.
Typical response time is within a few hours during normal business hours (9am - 6pm EST, 14:00 - 23:00 GMT).
This helps us make sure you get the right answer as fast as possible.
Give us as much detail as you can. The more we know, the better we can help you.
If a picture’s worth 1000 words, sharing a picture of what’s wrong can help us big time.
We need this so we can get back to you. Please double check that it’s right.
Example: basecamp classic.com/aj39f