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WD Customer Loyalty Program

The Customer Loyalty Program is currently suspended until further notice. We apologize for any inconvenience.

WD's Customer Loyalty Program offers our customers the opportunity to upgrade their current WD hard drive to a larger capacity drive with the latest technology. Under the program, customers may purchase a new or recertified drive with the full manufacturer warranty at a discounted price.

Customers taking advantage of the Loyalty Program will not be required to return the current product in their possession, and benefit by the ability to upgrade into WD's latest technology and larger capacity drives. In order to qualify for the program, the following parameters are applicable to this special offer:

• The customer's current drive must have a valid serial number that can be verified in our system.
• Both out-of-warranty and in-warranty drives are eligible for upgrade to a larger capacity product at a discounted price.
• An internal hard drive can only be upgraded to another internal hard drive. An external product can only be upgraded to another external product.
• The customer does not need to return his or her current drive to Western Digital.
• The warranty of the current drive will be voided.
• Orders placed after 2:00 PM PST will be shipped the next business day.
• The program is only available to residents of United States and Canada.
• Only end users and resellers are eligible for this offer. Direct partners are not eligible.
• If you are unclear about what product to order and would like additional assistance, please contact our Technical Support at 1-800-275-4932.
• Refunds are allowed only in the case of defective drives as long as the drives are returned within 30 days from the date they were received. There is a $20 processing fee for non-defective returns.
• Prices are quoted in US dollars (USD).
• Pricing and availability are subject to change.
• Discount coupon codes cannot be used for this program.

To access the Customer Loyalty Program, select the country below to begin the process.

Select Country: