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Terms and Conditions

Welcome to the Measurement Services Customer Satisfaction System

We would appreciate your feedback on our products for Standard Reference Materials (SRM), Standard Reference Data (SRD), and Calibration Services. Please be assured that your personal information will never be shared without your written consent. Information provided by you is very valuable to our continued efforts to enhance the features and content of our measurement services. The information may be retained as necessary to interact with customers.

While NIST will take reasonable precautions to protect any personally identifiable information (PII) submitted on this form, the Department of Commerce considers this PII to be non-sensitive. The electronic transmission of non-sensitive PII is equivalent to transmitting the same information by the U.S. mail, a private delivery service, courier, facsimile, or voice. Although each of these methods has vulnerabilities, the transmitted information can only be compromised as a result of theft, fraud, or other illegal activity. By transmitting this information on this form the sender is indicating their acceptance of this risk. If you do not wish to accept this risk than you should not transmit your information on this form.


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This system is maintained and operated by the National Institute of Standards and Technology (NIST).
The National Institute of Standards and Technology is an agency of the U.S. Department of Commerce.
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Last Updated Jan 28, 2013  |  Created Jun 14, 2012
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