Complaint Type
Category
Filing Method
Details
- Video Description
- Closed Captioning on Television
- IP Closed Captioning
- Telecommunications Relay Services (TRS)
- Section 255: Telecommunications Services and Equipment Accessibility
- Hearing aid compatibility
- Emergency broadcast information
- Visual Description
Details
- Unwanted/unsolicited fax to your residential or business fax machine
Details
- Do-Not-Call
- Wireless spam
- Calls or messages to residential lines, business lines, wireless devices, emergency lines, patient rooms, and toll-free numbers
- Calls that provide a false or "spoofed" incoming phone number on the caller ID display
Details
- "Slamming," which occurs when your authorized wireline telephone company for local, local toll or long distance service is switched without your permission.
- Telemarketing (including Do-Not-Call)
- Prerecorded messages
- Billing
- Service
- Privacy
- Identity theft
- Disability access
- Number portability
- Equipment
- Unlawful advertising
- Rural Call Completion
Details
- Telemarketing (including Do-Not-Call)
- Prerecorded messages
- Billing
- Service
- Privacy
- Identity theft
- Disability access
- Number portability
- Unlawful advertising
- 911 calls
- Tower Light outages
- Signal interference to other devices
- Cell phone jammers
- Rural Call Completion
Details
- Unsolicited emails on cellular phone
- Billing
- Service
- Availability
- Number portability
- Unlawful advertising
- Disability access
- 911 calls
Details
- Obscene or indecent programs
- Unlawful or illegal advertising
- Disability access
- Emergency alerts
- Unauthorized/unfair/biased/illegal broadcasts
- Cable modem or signal issues
- DTV issues
- CableCARD issues
- Loud Commercials
Details
- Tower Light outages
- Hindrance to a public safety service or device by a communications service or device
- Problems completing 911 calls
- Cell Phone, GPS, and Wi-Fi jammers
- Other jammers