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03/01/2013 |
Overall Satisfaction:
8.5 out of 10
Would Shop Here Again:
8.6 out of 10
Likelihood To Recommend:
8.6 out of 10
Overall Satisfaction | Past 3 Months | Past Month |
---|---|---|
Positive | 88% | 82% |
Neutral | 3% | 3% |
Negative | 9% | 15% |
Ease of Finding What
You Are Looking For:
8.6 out of 10
Design of Site:
8.3 out of 10
Satisfaction With Checkout:
8.9 out of 10
Product Selection:
8.5 out of 10
Clarity of Product Information:
8.6 out of 10
Charges Stated Clearly:
8.7 out of 10
Price Relative To Other
Online Retailers:
8.2 out of 10
Shipping Charges:
6.7 out of 10
Variety of Shipping Options:
8.4 out of 10
On-Time Delivery:
8.9 out of 10
Order Tracking:
8.6 out of 10
Product Met Expectations:
8.9 out of 10
Customer Support:
8.3 out of 10
Product Availability:
8.8 out of 10
Returns Process:
9.0 out of 10
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