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Orders & Renewals
Place a new order or renew a current subscription
Methods of payment All checks must be drawn on U.S. banks and be in U.S. dollars. Pike & Fischer accepts the following as forms of payment:
Paying via wire transfer, please contact customercare@pf.com Order an article reprint Email reprint requests, including publication name, article headline, article date, number of reprints desired and the desired format, to Customer Care. Reprint requests are processed within 2 business days. You may also order reprints by calling Customer Care at 1-800-255-8131 x 248. Missing newsletter issues - Please contact Customer Care by email or phone (1-800-255-8131 x 248) and provide the publication title, the date(s) of the missing issue(s), your name, account number (if available) and full mailing address. We'll mail the missing materials to you within 3-4 business days. Replacement reference pages - Please refer to Filing Instructions that accompany each release to determine if you are indeed missing pages. If so, contact Customer Care by email or phone (1-800-255-8131 x 248) and provide the publication title, page numbers and the date of the update that you are missing, your name, account number (if available) and your full mailing address. All issues or pages will be mailed to you within 3-4 business days. You may also fax these requests to Customer Care at 301-562-1521. Order a binder Current subscribers can order a new or replacement binder by contacting Customer Care via email, phone (1-800-255-8131 x 248) or fax (301-562-1521). Please provide your account number (if available), name, the name of the product for which you are requesting a binder, the number of binders desired and your credit card information. All binder requests require prepayment and all Rules Service binder requests must include desired binder width. All binders are $19.50 plus $6.00 for shipping and handling - with the exception of Rules Service binders - which are priced as follows.
Express delivery is available for an extra fee. Request a receipt We are happy to provide you with a receipt of your payment. Simply contact Customer Care via email or phone (1-800-255-8131 x 248) and provide your account name, account number and the order for which you would like a receipt. We'll provide you with an electronic receipt via return email or a hard copy via fax. Cancel a subscription To cancel a subscription, simply write "cancel" on the renewal notice and return it in the pre-addressed return envelope. If no return envelope is available, please mail to: Pike & Fischer, 8505 Fenton Street, Suite 208, Silver Spring, MD 20910-4499. For faster service contact Customer Care at 1-800-255-8131, fax your request to 301-562 1521, or send an e-mail to Customer Care. Please include your account number as indicated on your renewal notice. back to top Account Inquiries & Requests
Upgrade my account to add products, users or change formatInterested in expanding the distribution of Pike & Fischer content in your organization? Interested in subscribing to additional products? Interested in adding web access to a print subscription or migrating from CD-Rom to web? Contact Customer Care. We'll connect you with our Corporate Licensing team who will customize an Information Solution that meets your needs. Ask a general question about my account Do you need to know the expiration date for your subscription, the status of a recent order or anything else about your account? Contact Customer Care via email or phone (1-800-255-8131 x 248) and we'll get you the answers you need. If you contact us outside our business hours, we'll be sure to get back to you within 1 business day. Change the contact details on my account To change your account details, please contact Customer Care via email or phone (1-800-255-8131 x 248) and provide us with the requested changes. Email requests should include your account number (if available), previous and new contact name and/or previous and new address. We'll process your request immediately to ensure that you do not experience any interruption in service. Request removal from our mailing list Clients who no longer wish to receive mail from us can be removed from our mailing list by sending an email request to Customer Care or by calling us at 1-800-255-8131 x 248. Opt Out / Unsubscribe Request Clients who no longer wish to receive email correspondence from us may opt-out by sending an email to Customer Care. Request a W-9 Form Please contact Ainslee Sadler at 301-562-1530 x248 or 1-800-255-8131 x248. Our Federal Tax ID Pike & Fischer's Federal Tax ID number is 52-2275412. back to top Product Information
Our Products A-ZNeed to quickly find and order a Pike & Fischer product by name? Head to Our Products A-Z list to scan our portfolio in alphabetical order - from AdLaw to Wireless Telecommunications Regulation. To order, choose a product and follow the instructions. Request a sales call Interested in discussing our full array of products and services with a member of our Corporate Licensing team? Contact Customer Care via email or phone (1-800-255-8131 x 248) and tell us a little bit about what you need. We'll have a member of our Corporate Licensing team contact you within 1 business day to discuss how best to customize an information solution that meets your needs. Inquire about academic, site licenses and multi-user subscriptions Would you like to make our products and services available to your department or entire organization? Are you a professor whose students would benefit from the information we publish? Contact Customer Care via email or phone (1-800-255-8131 x 248) and tell us what you are interested in. We'll have a member of our Corporate Licensing team contact you within 1 business day to discuss how best to customize an information solution that meets your needs. back to top Technical Help
Request CD-Rom product assistanceFor assistance installing any of our CD products, including Rules Service, Communications Regulation, Broadcast Regulation, Cable TV Regulation, Wireless Telecommunications Regulation, Private Radio Regulation or FCC Forms, please contact Customer Care at 301-562-1530 x 248. Request ID/PW reminder You can request an ID/PW reminder for any of our web products by clicking the Forgotten Your Password link on any product Login screen. You may also contact Customer Care via phone at 1-800-255-8131 / 301-562-1530 x 248 or via email. When requesting a reminder, please be sure to provide your account number (if available), name and organization name. General web product technical assistance If you are experiencing technical difficulties with any of our web products, please contact Customer Care via email or phone at 1-800-255-8131 x 248. back to top Our Policies
Privacy PolicyPike & Fischer's privacy policy can be read in full here. Opt Out / Unsubscribe Clients who no longer wish to receive email correspondence from us may opt-out by sending an email to Customer Care. Our Return & Money Back Guarantee Policy If, within 30-days of purchase, you decide that the Pike & Fischer product purchased does not meet your information needs, we'll send you a full refund after you have returned the product in its original condition. Please note, this policy does not apply to audio conferences, live event registrations, multi-volume reference services, market research reports or event transcripts purchased and delivered in PDF format. Shipping & Delivery
Sales Tax Sales tax will be added to all orders from Maryland, New Jersey, New York and Canada. If tax exempt, please fax a copy of your certificate to Customer Care at 301-562-1521. back to top Advertise with Us
To learn more about the wealth of advertising and sponsorship opportunities available through our products and services, in our e-letters and at our live events, contact our Manager of Business Development,
Todd Dale via email or phone 212-563-6131.
back to top Editorial Inquiries
Do you have a question about our editorial content or coverage? Are you interested in becoming a contributor to a particular Pike & Fischer publication? Contact our editorial team as follows:
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