Your hosted helpdesk software.
The helpdesk you can use anywhere:
your desktop, laptop, tablet or smartphone.
No credit card required
SmarterTrack helpdesk software
It's the only hosted helpdesk and customer service software you'll ever need.
Support ticket system
Easy-to-manage tickets and flexible distribution methods keep inboxes organized so agents can focus on whatโs important: helping customers.
VoIP and call logging
Use your own VoIP system with SmarterTrack Communicator to record, log and centralize all phone calls and easily connect with customers.
Live chat software
Reduce phone inquiries and deliver real-time support in virtually any language with live chat. No need to install plugins or additional software!
Task management
A built-in task management system helps agents manage their entire workload so nothing falls through the cracks.
Knowledge base software
Help customers help themselves with a self-service Web portal, knowledge base, news items and social sharing options.
Extensive reporting
Measure results, uncover problems and establish policies with detailed reports on every aspect of the help desk system.
No credit card required