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 11/11/2012 06:19:24
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BlueH0und
Joined: 11/10/2012 10:42:31
Messages: 4
Offline
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My other account was hacked, sending a pm to origin support.
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11/11/2012 06:22:10
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EA_OriginSuppor...
EA Representative
Joined: 01/19/2012 19:35:54
Messages: 15724
Location: EA Redwood Shores, Suzhou - China
Online
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Hi BlueH0und ,
About the details, you can speak with an EA Customer Experience at help.origin.com.
1. Click "CONTACT US" at the bottom of this page
2. Input Product as "Origin", Category and Platform
3. Then you can select "CALL ME", "LIVE CHAT" and "EMAIL ME".
Some times, you need to wait a few minutes untill "LIVE CHAT" is available .
You also can get live chat in Origin. After you login Origin, please select "Help" -> "Origin Help". Then click "LIVE CHAT".
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11/11/2012 06:37:35
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BlueH0und
Joined: 11/10/2012 10:42:31
Messages: 4
Offline
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I have done this already where I gave the support my credit card number, my cdkey and all my old information before the account was hacked. He said due to my date of birth being wrong he cant do anything further. So i Pmed a support guy on this forum and he said that he would help me and that I just have to make a topic and then send him a pm.
Where is the case ID on the battlefield
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11/11/2012 06:40:59
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EA_OriginSuppor...
EA Representative
Joined: 01/19/2012 19:35:54
Messages: 15724
Location: EA Redwood Shores, Suzhou - China
Online
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Hi BlueH0und ,
Can you PM your origin account ,id ,email,birthday,game code and Case ID, I can help you send to live support team ,they will help you solve the issue.
Thanks.
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