New to Carbonite?
Phone
1-855-227-2249
Mon-Fri 8:30AM - 8PM ET (Excluding Holidays)
Email
BusinessTeam@carbonite.com
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Already a Customer?
Chat
Chat 7 days a week, 8:30am - midnight Eastern time (excluding U.S. holidays). Remote assistance is available.
Remote Assistance
Your support representative may determine that Remote Assistance is the quickest and most effective way to resolve your issue. If so, you will be provided a link to our Remote Assistance tool,
which will temporarily allow the representative to see your screen and control your computer. At the end of the session, the tool will be removed from your computer. Chat Currently Closed
Phone
Call 7 days a week, 8:30am - midnight Eastern time (excluding U.S. holidays). Remote assistance is available.
Remote Assistance
Your support representative may determine that Remote Assistance is the quickest and most effective way to resolve your issue.
If so, you will be provided a link to our Remote Assistance tool, which will temporarily allow the representative
to see your screen and control your computer. At the end of the session, the tool will be removed from your computer.
Email
Email your question to us.
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