IBM Watson Research Center

David Millen Research Scientist Contact: david_r_millen@us.ibm.com Research Interests: Social Computing and Online communities Human-Computer Interaction (HCI) Computer-Supported Cooperative Work (CSCW) David R. Millen is a research manager in the Collaborative User Experience group at IBM Research in Cambridge, MA. His group develops new social software applications, and explores the social, business, and technological implications of these new tools through field studies with small teams and communities. Recent projects include Instant Collaboration/Activity Explorer, dogear social bookmarking service, cattail personal file sharing and the beehive social networking application. Prior to joining IBM, David worked at AT&T Labs, where he explored how new technologies changed employee work activities, organizational roles, and patterns of communication. Projects: Activity Explorer, Social Network Analysis, dogear, beehive, cattail Publications: DiMicco, J., Millen, D. R., Geyer, W., Dugan, C., Brownholtz, B., and Muller, M. 2008. Motivations for social networking at work. In Proceedings of the ACM 2008 Conference on Computer Supported Cooperative Work (San Diego, CA, USA, November 08 - 12, 2008). CSCW '08. ACM, New York, NY, 711-720. Dugan, C., Geyer, W., Muller, M., DiMicco, J., Brownholtz, B., and Millen, D. R. 2008. It's all 'about you': diversity in online profiles. In Proceedings of the ACM 2008 Conference on Computer Supported Cooperative Work (San Diego, CA, USA, November 08 - 12, 2008). CSCW '08. ACM, New York, NY, 703-706. Geyer, W., Dugan, C., Millen, D., Muller, M., & Freyne, J. (2008) Recommending Topics for Self-Descriptions in Online User Profiles. 2nd ACM international conference on Recommender Systems. Lausanne, Switzerland. Oct 23-25. Rosta Farzan, Joan M. DiMicco, David R.Millen, Beth Brownholtz, Werner Geyer, Casey Dugan. (2008) Results from Deploying a Participation Incentive Mechanism within the Enterprise. - SIGCHI conference on Human Factors in computing system. Florence, Italy, April 5-10. Jennifer Thom-Santelli, Michael J. Muller, David R. Millen. (2008) Social Tagging Roles: Publishers, Evangelists, Leaders. SIGCHI conference on Human Factors in computing system. Florence, Italy, April 5-10. Werner Geyer, Casey Dugan, Joan DiMicco, David R. Millen, Beth Brownholtz, Michael Muller. (2008) Use and Reuse of Shared Lists as a Social Content Type. SIGCHI conference on Human Factors in computing system. Florence, Italy, April 5-10. N. Sadat Shami, Kate Ehrlich, David Millen (2008) Pick me! Link selection in expertise search results. SIGCHI conference on Human Factors in computing system. Florence, Italy, April 5-10. Jianqiang Shen, Werner Geyer, Michael Muller, Casey Dugan, Beth Brownholtz, & David R Millen (2008) Automatically Finding and Recommending Resources to Support Knowledge Workers' Activities. IUI 2008. Canary Islands, Spain, Jan 13-16. Pan, Ying Xin., Millen, (2008) D. R. Information Sharing and Patterns of Social Interaction in an Enterprise Social Bookmarking Service. HICSS – January 7-10. Li, L., Muller, M.J., Geyer, W., Dugan, C., Brownholtz, B., Millen, D. R. (2007) Predicting Individual Priorities of Shared Activities Using Support Vector Machines CIKM 2007. Conference on Information and Knowledge Management. Lisbon, Portugal. Nov 6-9. DiMicco, J. M. & Millen, D. R., (2007) Identity management:: Multiple presentations of self in Facebook. GROUP 2007. Conference on Supporting Group Work (Sanibel Island, Florida, USA, November 4 - 7, 2007). Dugan, C., Muller, M. J., Millen, D. R., Geyer, W. Brownholtz, B., & , Moore, M. (2007) The Dogear Game: A Social Bookmark Recommender System. GROUP 2007. Conference on Supporting Group Work (Sanibel Island, Florida, USA, November 4 - 7, 2007). Millen, D. R., Yang, M., Whittaker, S. and Feinberg, J. (2007) Social bookmarking and exploratory search. ECSCW 2007, Limerick, Ireland, Sept 26-28, 2007. Muller, M. J., Geyer, W., Brownholtz, B., Dugan, C., Millen, D. & Eric Wilcox, Tag-Based Metonymic Search in an Activity-Centric Aggregation Service. ECSCW 2007, Limerick, Ireland, Sept 26-28, 2007. Rivadeneira, A. W., Gruen, D. M., Muller, M. J., & Millen, D. R. (2007) Getting our head in the clouds: Toward evaluation studies of tagclouds. Proceedings of the SIGCHI conference on Human Factors in computing systems. San Jose, CA, ACM Press. “CHI 2007 Best Note Honorable Mention” Sen, S., Geyer, W., Muller, M., Moore, M., Brownholtz, B., Wilcox, E., and Millen, D. R. (2006) FeedMe: a collaborative alert filtering system. In Proceedings of the 2006 20th Anniversary Conference on Computer Supported Cooperative Work (Banff, Alberta, Canada, November 04 - 08, 2006). CSCW '06. ACM Press, New York, NY, 89-98. Millen, D. R., J. Feinberg, & Kerr, B. (2006) Dogear: Social bookmarking in the enterprise. Proceedings of the SIGCHI conference on Human Factors in computing systems. Montreal, Quebec, Canada, ACM Press. Millen.D. R. Muller, M.J., Geyer, W., Wilcox. E., & Brownholtz, B. (2005) Media Choices in an Activity-Centric Collaborative Environment. Proceedings of CHI 2005. ACM Press. Portland, Oregon. April 2-7. de Souza, C., Redmiles, D., Cheng, L., Millen, D. R. & Patterson, J. (2004) Sometimes You Need to See Through Walls--A Field Study of Application Programming Interfaces. Proceedings of CSCW. ACM Press. Chicago, Nov 6-10. Gergle, D., Millen, D. R., Kraut, R. E., and Fussell, S. R, (2004) Making the Most of Chat in Tightly-Coupled Work. Proceedings of CHI. ACM Press. Vienna, April 24-29 Muller, M. J., Geyer, W., Brownholtz, Wilcox, E., and Millen, D. R. (2004) One Hundred Days in an Activity-Centric Collaboration Environment based on Shared Objects. Proceedings of CHI. ACM Press.Vienna, April 24-29 Fontaine, M. .F. & Millen, D. R. (2004) Understanding the Benefits and impact of Communities of Practice. Chapter to be in Knowledge Networks: Innovation through Communities of Practice. Eds. Paul Hildreth and Chris Kimble. Idea Group Publishing. Millen, D. R. and Fontaine, M. A. (2003) Multi-Team Facilitation of Very Large-Scale Distributed Meetings. In Proceedings of the Eighth European Conference on Computer Supported Cooperative Work, Helsinki, Finland, 14-18 September, 2003. Millen, D. R., and Fontaine, M. A., (2003) Improving Individual and Organizational Performance through Communities of Practice. In Proceedings of ACM Group 2003. Sanibel Island, Florida, November 9-12. Muller, M. J., Raven, M. E., Kogan, S., Millen, D. R., and Carey, K. (2003) Introducing Chat into Business Organizations: Towards an Instant Messaging Maturity Model. ACM Group 2003. Sanibel Island, FL, November 9-11, 2003. Millen, D. R. & Patterson, J. F. (2003) Identity Disclosure and the Creation of Social Capital. In Extended Abstracts – CHI 2003. Ft. Lauderdale, April 8-10. Wattenberg, M. M & Millen, D. R., (2003) Conversation Thumbnails for Large-Scale Discussions. . In Extended Abstracts – CHI 2003. Ft. Lauderdale, April 8-10. Millen, D., & Patterson, J. (2002) Stimulating Social Engagement in a Community Network. Proceedings of the ACM Conference on Computer-Supported Cooperative Work. New Orleans, LA, November 18-20. Millen, D. R., Fontaine, M. A, & Muller, M. J., (2002)Understanding the Benefits and Costs of Community of Practice. Communications of the ACM: Special Issue on Online Communities (J. Preece – Editor), April 2002. Millen, D.R. and Patterson, J.F. (2001) Social Interaction and the Creation of Social Capital in a Geography-Based Online Community. Paper presented at Internet Researchers 2.0: INTERconnections. (The 2nd International Conference of the Association of Internet Researchers). Minneapolis, MN, October 10-14. Muller, Michael and Millen, David, R. Social Construction of Knowledge and Authority in Business Communities and Organizations. (Research Tech Report 2001.03) Millen, D. R. (2000) Community Portals and Collective Goods: Conversation Archives as an Information Resource. Proceedings of HICSS - 33rd Annual Hawaii International conference on Systems Sciences, Maui, Hawaii: January 4-7. Millen, D. R. and Henderson, D., (2000) PhoneMan - The Benefits of Personal Call Histories. Proceedings of CHI 2000 Conference on Human factors in Computing Systems (Extended Abstracts). The Hague, Netherlands, April 1-6. Millen, D. R. Rapid Ethnography: Time Deepening Strategies for HCI Field Research. Conference proceedings on Designing interactive systems: processes, practices, methods, and techniques, August, 2000, Pages 280 – 286.