Privacy Policy for MarketResearch.com Profound®
This policy is not applicable to TBI News Research, Today’s News, Breaking News, or Thomson Financial Broker Research.
Effective Date: May 2, 2007
This privacy statement covers information under the domain www.profound.com and MarketResearch.com Profound. Sites maintained by our Web distribution partners, including The Thomson Corporation and its affiliates, have their own privacy and security policies. To demonstrate MarketResearch.com’s commitment to our users’ privacy, we are providing this disclosure regarding our information practices.
If users have questions or concerns regarding this statement, they should contact the individual listed below under "Contact Information".
Changes in this Privacy Statement
If MarketResearch.com decides to change our privacy policy, we will post those changes to this privacy statement on the home page www.marketresearch.com/profound/privacy.asp and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
The Information We Collect
When you visit Market Research Profound, your IP address is recorded. We use your IP address to help diagnose problems with our server and to administer our website by creating statistical reports and tracking errors. Your IP address is used to help identify you when you buy and to gather broad demographic identification that will not be tied to your identity.
We ask for personal information (1) when you subscribe to our Alert or newsletter services, (2) when you want to view detailed information about our products, (3) when you want to submit a question about our products/services to our customer service staff or (4) when you purchase products. The types of personal information that may be collected on these pages include: name, company name, title, mailing address, e-mail address, phone number, and fax number.
This site also uses "cookies", certain bits of information that are deposited on your computer when you visit this site and sent back to this site when you visit again. Cookies give us information about how many people visit certain pages on the site. We also use cookies so you don’t have to re-enter your login address or password each time you return to our site. In certain instances, we also use cookies to track the area of the site that you are on when you register as a user. If you do not have cookies enabled, you can still use our site, but you will have to log in each time you return to the site.
The Way We Use Information
We use your personal information to provide requested information and services to you and to help ensure that the information we provide to you is relevant to your specific needs.
When you download information from our service, your user information will be stored on our system to complete the selection process and to insure that you have sufficient funds in your account available. We also record information about your questions to us and your purchases so that we and you can keep track of what you’ve asked about or ordered directly on our site. Additionally, we may need to contact you about your questions and/or your orders.
We use email addresses to send you the Alerts or other information you’ve requested, to answer the email we receive, and to communicate with you about products which you have told us you would be interested in hearing about.
Other Parties' Collection and Use of Your Information
We do not share, sell, rent, or trade personal identifiable information with third parties for their promotional purposes.
We do use agents, service providers and other third parties to provide some services on our site. These companies do not retain, share, store or use personally identifiable information for any other purposes than those described below:
Agents
Publishers:
We may share your contact information with the publisher(s) whose reports you purchase. The publisher(s) may send you marketing materials. If you do not wish to receive these materials, you will need to contact the publisher directly in order to opt-out (providing the publisher offers an opt-out).
Service Providers
Content and Data Server:
As of May 2, 2007, Profound has become a subsidiary of MarketResearch.com and all agreements under this privacy policy apply. However, during a transitional phase which will last for several months, content and data will be housed at Thomson Business Intelligence (TBI), the previous owner of the Profound Market Research service. TBI will remain the service provider for many aspects of the MarketResearch.com Profound service during this transitional phase, and they agree to adhere to doing business according to their own privacy policy, which has been their standard while owning the Profound service.
Credit Card Processing:
When you purchase something with a credit card, we use a credit card processing service provider to verify your credit card and bill you. Any financial information we collect is used only to bill you for the products and services you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider. In addition, the name of your company (but not your name or contact information) may be shared with the publisher of the information you bought.
Links to Other Companies' Sites
Our Website (MarketResearch.com) may contain links to sites maintained by companies that are not affiliated with Business Intelligence Services. We are not responsible for the privacy practices or the content of those sites, and we encourage you to use caution when visiting them. In particular, we recommend you view the privacy policy posted on each site.
Other Third Parties
Tracking Service:
A third party tracking service provider may set cookies on our website (MarketResearch.com) to help us track to what extent sales are being generated from various marketing efforts. This information is only used in the aggregate. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
Also, our third party tracking service employs a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of website users. The main difference between the two is that clear gifs are invisible on the page and are much smaller, about the size of the period at the end of this sentence. Clear gifs are tied to users’ personally identifiable information but are used only by MarketResearch.com to determine the effectiveness of various marketing programs.
Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.
Access to Your Information / Opt-Out / Unsubscribe
Users who no longer wish to receive our email alerts and promotional communications may opt-out of receiving these communications by going to the "Preferences" page on MarketResearch.com and changing their settings for receiving emails. They may also follow the opt-out instructions in the respective email, reply to the email with the word "unsubscribe" in the subject line of the email, or email their request to unsubscribe@marketresearch.com.
Security
MarketResearch.com Profound is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure For example, we store the personal information you provide on computer systems with limited access that are located in controlled facilities. In addition, everything submitted to us is encrypted via Secure Socket Layer (SSL). This encryption method is used widely on the Internet to keep information secure. Although we use advanced encryption (Secure Socket Layers), we cannot guarantee the security of the information you transmit to us. While our website is secure, the Internet is not. If you prefer, our operators are standing by 5:30 a.m. to 7:00 p.m. EST Monday through Thursday and 5:30 a.m. to 6:00 p.m. EST Fridays at +1-888-300-6166 (U.S.) or +1-240-747-3092 (Int'l) should you wish to place an order.
Contact Information
If users have any questions or suggestions regarding our privacy policy, please contact:
Kelly P. Clark
Director of Websites
MarketResearch.com, Inc.
11200 Rockville Pike, Suite 504
Rockville, MD 20852
Phone: 240.747.3041
Fax: 240.747.3004
Web site URL:
www.marketresearch.com/corporate/aboutus/contactus.asp
If users have questions or concerns regarding this statement, they should contact the individual listed below under "Contact Information".
Changes in this Privacy Statement
If MarketResearch.com decides to change our privacy policy, we will post those changes to this privacy statement on the home page www.marketresearch.com/profound/privacy.asp and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
The Information We Collect
When you visit Market Research Profound, your IP address is recorded. We use your IP address to help diagnose problems with our server and to administer our website by creating statistical reports and tracking errors. Your IP address is used to help identify you when you buy and to gather broad demographic identification that will not be tied to your identity.
We ask for personal information (1) when you subscribe to our Alert or newsletter services, (2) when you want to view detailed information about our products, (3) when you want to submit a question about our products/services to our customer service staff or (4) when you purchase products. The types of personal information that may be collected on these pages include: name, company name, title, mailing address, e-mail address, phone number, and fax number.
This site also uses "cookies", certain bits of information that are deposited on your computer when you visit this site and sent back to this site when you visit again. Cookies give us information about how many people visit certain pages on the site. We also use cookies so you don’t have to re-enter your login address or password each time you return to our site. In certain instances, we also use cookies to track the area of the site that you are on when you register as a user. If you do not have cookies enabled, you can still use our site, but you will have to log in each time you return to the site.
The Way We Use Information
We use your personal information to provide requested information and services to you and to help ensure that the information we provide to you is relevant to your specific needs.
When you download information from our service, your user information will be stored on our system to complete the selection process and to insure that you have sufficient funds in your account available. We also record information about your questions to us and your purchases so that we and you can keep track of what you’ve asked about or ordered directly on our site. Additionally, we may need to contact you about your questions and/or your orders.
We use email addresses to send you the Alerts or other information you’ve requested, to answer the email we receive, and to communicate with you about products which you have told us you would be interested in hearing about.
Other Parties' Collection and Use of Your Information
We do not share, sell, rent, or trade personal identifiable information with third parties for their promotional purposes.
We do use agents, service providers and other third parties to provide some services on our site. These companies do not retain, share, store or use personally identifiable information for any other purposes than those described below:
Agents
Publishers:
We may share your contact information with the publisher(s) whose reports you purchase. The publisher(s) may send you marketing materials. If you do not wish to receive these materials, you will need to contact the publisher directly in order to opt-out (providing the publisher offers an opt-out).
Service Providers
Content and Data Server:
As of May 2, 2007, Profound has become a subsidiary of MarketResearch.com and all agreements under this privacy policy apply. However, during a transitional phase which will last for several months, content and data will be housed at Thomson Business Intelligence (TBI), the previous owner of the Profound Market Research service. TBI will remain the service provider for many aspects of the MarketResearch.com Profound service during this transitional phase, and they agree to adhere to doing business according to their own privacy policy, which has been their standard while owning the Profound service.
Credit Card Processing:
When you purchase something with a credit card, we use a credit card processing service provider to verify your credit card and bill you. Any financial information we collect is used only to bill you for the products and services you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider. In addition, the name of your company (but not your name or contact information) may be shared with the publisher of the information you bought.
Links to Other Companies' Sites
Our Website (MarketResearch.com) may contain links to sites maintained by companies that are not affiliated with Business Intelligence Services. We are not responsible for the privacy practices or the content of those sites, and we encourage you to use caution when visiting them. In particular, we recommend you view the privacy policy posted on each site.
Other Third Parties
Tracking Service:
A third party tracking service provider may set cookies on our website (MarketResearch.com) to help us track to what extent sales are being generated from various marketing efforts. This information is only used in the aggregate. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
Also, our third party tracking service employs a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of website users. The main difference between the two is that clear gifs are invisible on the page and are much smaller, about the size of the period at the end of this sentence. Clear gifs are tied to users’ personally identifiable information but are used only by MarketResearch.com to determine the effectiveness of various marketing programs.
Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.
Access to Your Information / Opt-Out / Unsubscribe
Users who no longer wish to receive our email alerts and promotional communications may opt-out of receiving these communications by going to the "Preferences" page on MarketResearch.com and changing their settings for receiving emails. They may also follow the opt-out instructions in the respective email, reply to the email with the word "unsubscribe" in the subject line of the email, or email their request to unsubscribe@marketresearch.com.
Security
MarketResearch.com Profound is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure For example, we store the personal information you provide on computer systems with limited access that are located in controlled facilities. In addition, everything submitted to us is encrypted via Secure Socket Layer (SSL). This encryption method is used widely on the Internet to keep information secure. Although we use advanced encryption (Secure Socket Layers), we cannot guarantee the security of the information you transmit to us. While our website is secure, the Internet is not. If you prefer, our operators are standing by 5:30 a.m. to 7:00 p.m. EST Monday through Thursday and 5:30 a.m. to 6:00 p.m. EST Fridays at +1-888-300-6166 (U.S.) or +1-240-747-3092 (Int'l) should you wish to place an order.
Contact Information
If users have any questions or suggestions regarding our privacy policy, please contact:
Kelly P. Clark
Director of Websites
MarketResearch.com, Inc.
11200 Rockville Pike, Suite 504
Rockville, MD 20852
Phone: 240.747.3041
Fax: 240.747.3004
Web site URL:
www.marketresearch.com/corporate/aboutus/contactus.asp