Accounts & Passwords
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Provides secure access to IT systems and applications |
Alert Emergency Notification
|
Supports UConn’s Emergency Notification System |
Analog & Digital Telephone Lines
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Provides telephone services to include voice, fax, modem and telephones |
Application Consulting
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Analysis of and product selection to design technology solutions related to enterprise and web applications |
Application Development
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Analysis, design, programming, and testing for enterprise and departmental applications spanning a variety of platforms and technologies |
Audio Conferencing
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Capabilities for conferencing 3 or more participants |
Automated Call Distribution (ACD)
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Distributes incoming calls to specific groups of individuals |
Benefits Statement & Paystub Application
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Provides direct access to personal Human Resources information |
Billing for IT Services (Pinnacle)
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Provides online invoice to departments for Telecommunication services |
Blackberry Service
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Provides local sales and support of Blackberry devices |
Cable Television
|
Provides television services (HuskyVision) |
Cabling & Wiring
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Designs and installs network capabilities to UConn buildings |
Cellular & Mobile Devices
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Sales and supports of cellular telephone services and devices |
Code Blue Emergency Telephones
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Supports emergency phones (codeblue) located throughout UConn’s campuses |
Computer Image (HuskyPC)
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Develops, tests and deploys standard image for UConn HuskyPC computers |
Computer Purchases (HuskyPC)
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Purchases of standard employee desktops and laptops |
Computer Repair
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Provides hardware repair through various support centers |
Computer Support (Onsite)
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Provides onsite support for computers, printers, and other peripheral devices |
Data Backup and File Restore
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Centralized storage backup and restoration services |
Data Modeling
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Develops data models that organize attributes and measures (post needs analysis) |
Database Administration Services
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Provides assistance with database creation, monitoring, tuning and new system database installations. |
Digital Certificates
|
Provides trust and security products, services and solutions. |
Directory Assistance (UConn)
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Directs callers to departments and individuals |
Directory Listing (Online Phonebook)
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Provides searchable online information for faculty, staff, student and department |
Disk Storage (Enterprise Quality)
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Provides data storage in support of university services and data |
Distribution Lists (ListServ)
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Provides distribution lists for sending electronic communications to groups of users |
Domain Name System (DNS)
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Provides a hierarchical naming system for computers, servers and other resources on the network |
Dynamic Host Config Protocol (DHCP)
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Allows computers to communicate on the IP network using auto configuration protocol |
E-Mail (Faculty & Staff)
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Provides email and calendar services with Microsoft Exchange |
E-Mail (Students)
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GoogleMail is the student email system |
Employee & Payroll Info (Genesys)
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Supports employee and payroll functions |
Encryption (Windows Computers)
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Provides full-disk encryption software and support |
Enterprise File Services (EFS)
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Provides secure computer file sharing and storage. |
ePortfolio
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Provides a secure web site to save, organize, view, and share educational materials |
Events Calendar
|
Displays scheduled events and activities at UConn |
Extract Transform Load (ETL) Development
|
Develops programs to extract, transform and load (ETL) data into a data warehouse |
Facilities Management (FAMIS)
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Supports process and data management for departments of Planning, Facilities Operations, Capital Project Management and Accounting |
Financial Record Systems (FRS)
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Provides the Book of Record for UConn’s accounting system |
Firewall (Department )
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Provides a central firewall to protect department networks |
FTP / Secure FTP
|
Provides file transfer securely across networks |
Guest Network Registration
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Provides guests of UConn temporary access to network resources |
Help Center
|
Provides support for technology requests and issues |
Host Explorer (3270)
|
Distributes 3270 emulation software for connecting personal computers to mainframe (CMS) applications |
Human Captial Management (HCM)
|
Provides support for Human Resources and Payroll applications |
IBM Rational AppScan
|
Scans web-based applications for vulnerabilities prior to deployment to production |
Identity Finder
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Provides the ability to find and protect sensitive data on computers to prevent data loss and identity theft |
ID Management
|
Manages your NetID password, secret questions and answers |
Inbound Toll Free (800)
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Allows customers to call the University without incurring long distance charges. |
Internet Access
|
Provides internet services in conjunction with the Connecticut Education Network (CEN) |
IP Address Management
|
Manages address space and issues static IP addresses |
ISP Sourcing & Management (Internet 1 & 2)
|
Manages Internet 1 and 2 network resources for Internet Service Providers (ISP) |
Large File Transfer (FileLocker)
|
Provides capability to share large files |
LDAP Directory
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Provides secure access to member identity information for LDAP enabled applications |
Learning Management (HuskyCT)
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Provides support for UConn’s Learning Management System (LMS) |
Logging Services (Splunk)
|
Provides the ability to collect, store and search log data generated by IT systems or applications |
Long Distance
|
Provides long distance dialing capability |
Mainframe Job Scheduling
|
Provides support for mainframe applications |
Mainframe Output & Delivery
|
Provides printing and delivery of mainframe output |
Managed Workstation (Windows Computers)
|
Ensures faster, more proactive workstation support and security. |
Microsoft Lync
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Provides web conferencing for faculty and staff to communicate with colleagues |
Microsoft Office Updates
|
Provides ability to download office updates for Windows and Mac |
Net ID (Single Sign On)
|
Provides a simple and secure method for NetID authentication |
Network & System Status
|
Communicates scheduled and emergency network and system changes, outages, and status updates |
Network (LAN)
|
Provides secure wired capability for access to networked resources |
Network Registration
|
Enables the University to ensure that network devices maintain a standardized security baseline |
Network Troubleshooting
|
Provides support for network problems and resolutions |
Network (Wireless)
|
Provides wireless capability for public and secure access to networked resources |
Online Request for IT Assistance
|
Provides an online system to submit problems and requests to UITS with NetID login |
Oracle/SQL Dbase Host & Admin (Tier III)
|
Hosts and supports databases |
Printer, Fax, Scanners
|
Provides installation and diagnostics for local and network printers and multifunction devices |
Problem/Change Management
|
Enables tracking of problems and changes to technology systems |
Project Management (PMO)
|
Provides support for IT initiatives |
Risk Assessments
|
Provides assistance with the identification, classification and prioritization of IT security risks |
Secure Remote Desktop Access
|
Access University-owned computers that you manage within your local computer network remotely |
Security Awareness Training
|
Educates on the overall strategy and importance of IT security |
Site Survey
|
Determines the requirements of telephone and/or network installations |
Software Licensing & Distribution
|
Sale and distribution of software |
Spam/Phishing (Barracuda)
|
Provides automated intervention to reduce unwanted e-mail |
Student Account Receivable (SARS)
|
Manages receivables and employee travel expenses |
Student Administration (PeopleSoft)
|
Supports academic advisement, admissions, student financials, financial aid, and student records |
Test Score Scanning
|
Provides results of student exams, research surveys and faculty evaluations |
Timecard System (TAS)
|
Supports Payroll’s online timecard system |
Training
|
Educates on security, applications, data warehouse, etc. |
Video Conferencing
|
Enables sites to connect regionally, nationally, and internationally for scheduled classes, administrative meetings and grant related conferences. |
Virtual Private Network (VPN)
|
Provides secure communications from sites outside of the university network |
Virus / Spyware Removal
|
Provides assistance in removing malicious software |
Vulnerability Assessment
|
Provides assistance with managing vulnerabilities to individuals who are responsible for the security of UITS devices. |
Vulnerability Scanning
|
A suite of applications designed to to identify, and suggest solutions for, security issues within IT systems and applications |
Web Publishing (Departments)
|
Provides hosting for university departments |
Web Publishing (Personal)
|
Provides hosting for UConn’s faculty and sanctioned organizations |
Website Design & Implementation
|
Designs web sites for departments, schools and colleges, and faculty |
