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Shipping & Delivery
Placing an order
We process orders quickly so you can start enjoying your new items faster. That means, for in-stock items, your package will be on its way in (1) one to (2) two business days Monday – Friday, excluding federal holidays within the United States. We do not offer Saturday delivery at this time. We always do our best to ship everything in one package, but sometimes items may arrive separately. Of course, we will not charge for multiple shipments, if that happens. We offer Flat Fee shipping costs for your convenience; see our shipping methods and costs outlined below.
Please note:
• Transit times are approximate and may vary with each carrier.
• We recommend, but do not require, that someone signs for your package.
• Please read the section below regarding holiday closures.
Shipping Methods and Costs
| Location |
UPS Ground |
UPS 2-Day |
UPS Next Day |
USPS |
| Continental United States |
FREE |
$16 |
$26 |
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| Alaska/Hawaii |
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$21 |
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APO/FPO/
U.S. Territories |
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$20 |
APO/FPO/
Gift Cards |
FREE
(48 States) |
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FREE (APO/FPO/U.S. Territories/Alaska/Hawaii |
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Continental United States
UPS Ground
When you choose Standard UPS Ground service to ship your items within the 48 contiguous states, you can expect your order to arrive in 3-5 days after your shipment notification email is sent. Delivery days are Monday – Friday, excluding U.S. holidays. We do not offer Saturday delivery at this time.
UPS 2-Day
When you choose UPS 2-Day service to ship your items within the 48 contiguous states, you can expect your order to arrive within two business days when placed by 12:00pm EST Monday – Friday, excluding U.S. holidays. We do not offer Saturday delivery at this time.
UPS Next Day
When you choose UPS Next Day service to ship your items within the 48 contiguous states, you can expect your order to arrive within one business day when placed by 12:00pm EST Monday – Friday, excluding U.S. holidays. We do not offer Saturday delivery at this time.
Alaska/Hawaii
Orders will ship to Alaska and Hawaii via UPS 2-Day service. You can expect your order to arrive within two business days when placed by 12:00pm EST Monday – Friday, excluding U.S. holidays. We do not offer Saturday delivery at this time.
Military APO/FPO Addresses
United States Postal Service
APO/FPO orders are shipped via United States Postal Service Priority Mail. Please allow additional time for delivery from the APO/FPO to the recipient. You can expect your order to arrive in 3-5 business days after your shipment notification email is sent, when placed by 10:00am EST Monday – Friday, excluding U.S. holidays. We do not offer Saturday delivery at this time. Once the package has been delivered to the APO/FPO we are unable track the shipment.
U.S. Territories
United States Postal Service
Orders will ship to American Samoa, Federated States of Micronesia, Guam, Marshall Islands, Northern Marianna Islands, Palau, Puerto Rico and the Virgin Islands via United States Postal Service Priority Mail. You can expect your order to arrive in 3-5 business days after your shipment notification email is sent, when placed by 10:00am EST Monday – Friday, excluding U.S. holidays. We do not offer Saturday delivery at this time.
Gift Cards
We will ship Clarks and Bostonian Gift Cards FREE, via Standard UPS Ground. If you order a Clarks or Bostonian Gift Card with other items, your Gift Card will ship separately. Shipping charges will apply to your product order, but not your Clarks or Bostonian Gift Card.
Note: Gift Cards shipping to Alaska, Hawaii, U.S. Territories and Military APO/FPO addresses will be sent via United States Postal Service Standard Mail but Shipping is still FREE!
PO Boxes
We are unable to ship to PO Boxes at this time.
International
We are able to ship to all of the U.S. Territories listed above. However, we cannot ship to any other destination outside of the United States at this time. If you are using an international credit card (Visa, MasterCard, American Express, Discover) that utilizes a billing address within the United States, we would be able to place an order and ship to an address within the United States or the U.S. Territories. We are unable to support the use of international billing addresses.
Holiday Closures
Our fulfillment center will be closed on the dates noted in the list below and will reopen on the following business day. As a result, all UPS Next Day and UPS 2nd Day orders placed after 12:00pm EST on the business day prior to our fulfillment center closing dates will not ship until the following business day.
For example, if you place an order shipping UPS Next Day on Friday at 2pm and we are closed the following Monday, your order will ship on Tuesday and will be received on Wednesday.
Our fulfillment center will be closed:
January 1st, 2013
March 29th, 2013
May 17th, 2013
May 27th, 2013
June 14th, 2013
June 21st, 2013
July 4th, 2013
September 2nd, 2013
November 28th - 29th, 2013
December 25th, 2013
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Contact Consumer Services
Telephone: 1-800-211-5461
Email Consumer Services
Hours (EST)
Monday - Friday : 8am - 8pm
Saturday : 10am - 4pm
About Bostonian
Frequently Asked Questions
Order Tracking
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