We’re three months into 2013, and it’s clear that consumer usage and commercial interest are coming together to put mobile commerce on pace for a breakout year.

The Rise of Impulse Commerce

Impulse commerce revolves around the idea that consumers can now buy almost anything from anywhere in as quick as 30 seconds. Starting originally with digital goods, it now comes to define the sale of almost everything, including groceries and errands with apps like …

A recent experience that WibiData had with one of our vendors got me thinking about the importance of data portability and data APIs. We recently decided to change providers for one of our hosted services. In order to do this we had to migrate our data from one service provider to another. I've spent plenty of time in the data industry to know that this is not a trivial task. Data is stored in different formats and we expected that we…

You have a tablet, an Android phone, an iPhone -- or all of the above. You have at least one PC. You have stuff in the cloud, on Facebook, on Instagram. Your TV and your car are as wired as your smartphone. Every day you are defining and changing your network.

Your network is so much more than the Internet. Twenty years ago, we all surfed on it with our AOL accounts. Ten years ago Google, Amazon, Apple and Facebook started to draw us into their cloud, and Cisco and Comcast created…

Evolution tends to proceed unnoticed until a recognizable species emerges that encompasses a host of notable characteristics. So it is with business applications, which have undergone a rapid evolutionary spurt in recent years, emerging as a new species inextricably embedded in the businesses they enable. These are so-called Revenue Applications (RevApps), their name derived from the fact that they are directly used by customers in the course of business. One characteristic of RevApps is…

A recent story in The Economist noted that less than 20 percent of the world’s population speaks English as a primary or secondary language. That means that any business that communicates exclusively in English is forsaking 80 percent of its potential customer base unless it can communicate -- and engage deeply -- with customers and prospects in multiple languages.

Those numbers are staggering and given the intense competition for new customers -- particularly in “mature” geographic…

As any market matures and becomes more competitive, vendors must look for ways to differentiate. Oftentimes vendors focus on features and functions as well as pricing, but another area that can increase your company’s value to a prospective customer is to build a culture of customer responsiveness and ensuring overall satisfaction.

In the information security space, complexity reigns and customers don’t just want tools -- they also want help in terms of integration, support, training…