Norton Identity Safe Has Crashed
I thought technology was supposed to go forward, not backwards. For the past month Norton Identity Safe has been crashing my browser at least once every hour because apparently there aren’t enough other things going on to annoy me.
Here are the daily chain of events with Norton Identity Safe: First I log in and open my browser. Since I like to keep at least 17,642 windows open at all times, it usually takes a while. This is a good time to make a cup of tea or do some laundry. When all the little curlycues at the top of the page tabs finally stop spinning, I sit down and go through the open pages one by one like a drill sergeant, checking and inspecting each one carefully before moving on to the next. I like to stay logged in to everything, but occasionally there’s that one website that has to log me out after so much time goes by, just in case I’m suddenly not me anymore or something. So I’ll look for the Norton icon in the browser so I can open Identity Safe. It’s a daily crapshoot whether I find it there or not. I’ve found no explanation for this weird little disappearing act, but when it happens I have to close the browser with the entire line-up of open pages and re-open them. Yes, all 17,642 of them. This is where my second cup of tea for the day usually comes in. After a quick jaunt downstairs to check the laundry, I’m in like Flynn. I go down the line again from the beginning… I did tell you I have OCD, right? There’s no I could just randomly start from the middle. Anyway, I finally get back to that offending website and open Identity Safe. It opens, and a yellow lined box drops down with my user name and password blocked out. But does it fill in the log in fields? No, it just sits there glaring at me like a huge, weeping cold sore. I know I have to touch it to make it make it do something, but some inner voice keeps telling me to just leave it be and move on to the next one. So I do.
This site requires me to click on a link to see my scores. It’s a daily routine, like taking a shower and pulling my hair out. So I click on the link, my finger hovering over the key for a long many seconds before I finally get the nerve to press.
I look down the row. Every single *&$%#@!$&^@=+ window says the same thing. I wasn’t even trying to log in. Okay, so I may have exaggerated a bit. I only keep fifteen windows open at all times, but I’m sure I’m not the only obsessive compulsive multitasker who does this. Surely Norton could take this into consideration when deciding to change their Identity Safe program run from the browser instead of the computer like it used to do. And flawlessly, I might add. I now have to go to each open window (all fifteen of them) and hit the little X in the upper right hand side of the “Norton Identity Safe Has Crashed” bar and close out each one individually. This works fine until I get to a site that has decided to log me out again for no good reason.
Now where did that that Norton Identity Safe icon go that I’m supposed to click to log to get my log in field?
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Filed under Reverse Technology
Tagged as browser, crashed, identity safe, Norton, technology
The Dreaded “Reply All” Abuser
I work for a woman who belongs to more social clubs than she will ever attend, but that doesn’t stop her from subscribing to all their email updates just to keep in touch. “Why is this a problem for me?” you might be thinking. Not only do I get to read all her emails, they get delivered to my in box. With spring time just around the corner and social activities gaining momentum, the “reply all” abusers sprout from the woodwork faster than goose shit on on a freshly mowed golf course.
The emails usually go something like this:
The initial email will be a detailed description about an upcoming event, the time, location, what to bring, whether to RSVP or not. The sender will without fail put everyone’s name in the “to” field instead of the “bcc” field, thus setting the stage for those clueless idiots who don’t have the slightest idea what the difference is between “reply” and “reply all.” And it never fails, there’s always that one person who doesn’t bother to read the whole email before hitting “reply all” asking “What time does it start?” Three people will answer, hitting “reply all” as well. The original offender will then “reply all” with “Whoops, I didn’t real far enough!” But does it stop there? Of course not. Someone has to “reply all” with “Lol.”
Sometimes they get crafty and use “reply all” instead of looking up the person’s email address. “Running late… will be there in fifteen.” Really? I need to know this why? Even her family gets in the fun. The first email is usually innocent enough. An update about a family member, or something amusing that they’d like to share. They get a response, through “reply all.” This goes back and forth, the responses multiplying in my in box like rabbits in heat. And there’s that one family member who gets in on the game late. He’ll open the first email, type “huh?” and hit “reply all” instead of going back to the first email and following the conversation from the beginning. And he’ll do this for every email until he gets to the first one, which he will then bless us all with “Oops!” Really? Are you freaking kidding me?
Seriously folks, please don’t hit the “reply all” button unless you’re absolutely positive that everyone on the email list needs to know you “lol’d” after going “huh” because you didn’t bother to scroll to the bottom of the email the first time and “oops’d” after you read it.
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Filed under They Should Know Better
Tagged as email, reply all, work