Information Services provides support for the University's computing platforms, data networks, telecommunications infrastructure, and academic technologies.
Get Connected
- Register your devices
- iPhone and mobile device configuration
- Password help
- Faculty, staff and student e-mail FAQ
- Connect to the network on-campus
- Connect to the network off-campus (VPN)
- Connect via Wi-Fi (wireless)
- Personal file storage (NetFiles)
- Web space for students, faculty, and staff
New to UR?
- Computer purchase
- Computer and device registration
- Anti-virus protection
- Windows update
- Standard software
- Help with spyware
- Teaching and technology
- Home computer support policy
News and Alerts
- How to connect to NetFiles and other NetFiles FAQs
- Encrypt your e-mails
- Connect your Windows 8 machine to the wireless network
- Install Sophos on Windows 8
- Java 7 Vulnerability Update
About IS
- Information Security
- Student Guide to Information Services
- Metrics (2009-10)
- Organization
- Program Plans
- Student Jobs
- Organization Charts
- Contact Us
Help Desk
Chat with Help Desk
(804) 287-6400
helpdesk@richmond.edu
Jepson Hall, Room G-19
Hours: M–F, 8:30 a.m.–7:30 p.m.
Phone support: S–S, 10 a.m.–4 p.m.
Telecom/Media Support
(804) 287-6500
telecom@richmond.edu
Jepson Hall, Room G-3
Hours: M–F, 8:30 a.m.–5 p.m.
After hours: 287-6500
Technology Learning Center (TLC)
tlc@richmond.edu
Appointments
Boatwright Library, Room 317
Mon.-Thurs. 8:00 a.m.-1:00 a.m.
Fri. 8:00 a.m.-7:00 p.m.
Sat. 10:00 a.m.-6:00 p.m.
Sun. 11:00 a.m.-1:00 a.m.
Chat with Help Desk
Academic Support
Administrative Systems
Policies
- Gmail
- Fac/Staff Email
- Bannerweb
- Blackboard
- HR
- Library
- IS
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