DisabledGo - Privacy Policy

Privacy Policy

The DisabledGo website is designed to provide detailed information about physical access for disabled people to properties, goods and services across the country and provide a forum for discussion of these issues.

If you provide us with personal information we want you to know that we are committed to keeping your details safe and preserving your privacy online.

When you visit the DisabledGo website, we do not collect or store any personal information that would enable you to be identified, such as your name, gender, postal address or email, without asking you first and it is always your choice whether or not to provide such information to us.

DisabledGo will not pass your personal data to other organisations or individuals without your express consent, unless required to do so by law.
Sometimes we share information with organisations with an interest in disability that could send you information about their activities; however you will always be asked to opt in to receive this and can opt out at any time.

We do not want you to receive any unwanted communications from us and so when we ask you for your personal details we will also ask you if you would like to opt in to receiving other information from DisabledGo.

It is important to us that where we hold personal information about you, this is accurate and up to date. You are entitled to know what personal information DisabledGo holds about you and you also have the right to have this information deleted, updated or corrected.

If you have any questions about our Privacy or Data Protection Policy, please contact the Data Protection Officer:

Data Protection Officer
DisabledGo
Ardent House
Gates Way
Stevenage
SG1 3HG

Alternatively, please email questions@disabledgo.com, or telephone 01438 842710.

This policy may change, so please check this page periodically.

DisabledGo and the Data Protection Act

DisabledGo are committed to meeting its obligations under The Data Protection Act, specifically its eight enforceable good practice principles. These state that anyone processing personal data should ensure that data must be:

fairly and lawfully processed
processed for limited purposes
adequate, relevant and not excessive
accurate
not kept longer than necessary
processed in accordance with the data subject's rights
secure
not transferred to other countries without adequate protection.

DisabledGo will do all in its power to observe the law when collecting and processing personal data and will comply with the law in meeting any personal access request. DisabledGo will only use the data in pursuance of its legitimate business activities and ensure that this is done in a way that is not prejudicial to the interests of individuals.

DisabledGo and its staff will use their best endeavours to ensure that all retained information is accurate, up to date and secure and will take due care in the collection and storage of any sensitive data.

DisabledGo staff must be aware of the requirements of the Data Protection Act when they collect or handle data about an individual and must not disclose data unless express permission has been given, or to comply with the law. Where data is sent to outside agencies it must always be protected by a written contract.

The Data Protection Officer will keep records of all complaints and the follow up and will also keep a record of all data access requests. There will be a file of all DisabledGo statements of Data Protection Law compliance and information about any contacts made with the Data Protection Registrar. This information will be available to DisabledGo staff and people whose data is retained on the website on request.

DisabledGo will keep its Data Protection notification up to date.
If you have any questions about our Privacy or Data Protection Policy, please contact the Data Protection Officer:

Data Protection Officer
DisabledGo
Ardent House
Gates Way
Stevenage
SG1 3HG

Alternatively, please email questions@disabledgo.com, or telephone 01438 842710.

This policy may change, so please check this page periodically.