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- Overview of Tech Support
- Help Desk Services
- Supported Software
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Contact ITS
- 217.206.TECH
217.206.6000
Toll Free: (877) 847-0443
email: techsupport@uis.edu - Media Lab
217.206.6550 - UHB Computer Lab
217.206.7100 - UIS Information Security InfoSec@uis.edu
217.206.7355
email: InfoSec@uis.edu
Tech Support / Help Desk
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Monthly Call Totals
The ITS Technology Support Center (TSC) is the primary point of contact for technology questions, problems, and issues. This service is available to all UIS faculty, staff, and enrolled students.
Help Desk Articles
- UISWiFi and the Wireless Web
With the rise of netbooks, PDAs, and tablet PCs, the computers of today are becoming smaller and more portable. So, what better way to enjoy your laptop or iPod Touch than to connect it to the Internet? With UISWiFi, portable devices can now establish a secure connection with the UIS network and the Internet without the need for VPN software. Also, thanks to ITS continually updating its network infrastructure, UISWiFi is now accessible on nearly all parts of campus! Connecting portable devices to the UIS network has never been easier. So, grab your new device, get it connected, and start enjoying a web without wires. Read the full article.
- Archived Articles
Contact Information and Hours
All forms of contact are available during these hours:
Hours
- 8:30 AM to 10:00 PM - Monday through Friday
- 1:00 PM to 9:00 PM - Sunday
The Help Desk is closed on campus holidays.
Walk-in
Room HSB 110
Phone
217.206.6000 or 217.206.TECH or 877.847.0443 (Toll Free in United States)
techsupport@uis.edu
Chat
Click the Live Help chat button on any Tech Support Web page
Services
Please see our TSC Help Desk Services webpage for detailed information about the services we provide. The Help Desk also maintains a current listing of supported software.
ITS has many great resources available please take a moment and chechout some of the Useful Links.