FAQs
GENERAL
Q. How can I be confident that Lifesong Development Group, LLC dba DealorBuyDinar.com is a solid company?
A. Very confident. We have been registered with the U.S. Department of the Treasury for over 5 years and have no marks against us with the Better Business Bureau nor is there a formal complaint filed against the company anywhere. Lifesong Development Group, LLC has been in business since 2007 and has served literally thousands of satisfied customers. Most of whom are repeat customers. We would encourage you to review some of their testimonials.We are registeredwith the U.S. Department of Treasury and have been since inception. We have effectively maintained our registration with the US Department of the Treasury since 2007 by adhering to the compliance requirements under the Anti-Money Laundering Law (AML) and Bank Secrecy Act (BSA.) The AML and BSA establish regulations that govern both Money Service Business (MSB’s) and Banks. In other words, as a company we are required to adhere to the same set of regulations as any bank. As such, we are also subject to review by the US Department of the Treasury upon request to ensure that we remain compliant with those laws governing banks, MSB’s and other financial institutions.References from customers who have bought and sold to us can be provided upon request. For additional information, please see our COMPANY CREDENTIALS.
Q. When will my order ship?
A.Orders paid for by wire transfer ship via FedEx once we have received your wire and arrive within 24 hours or the following business day. It can take up to 24 hours for the wire to clear. A FedEx tracking number will be provided to you by email on the day your order ships.COD orders completed by 3 p.m. CST ship and arrive within 24 hours or by the following business day. Completing your order includes sending a scanned or faxed copy of your cashier’s check or money order check prior to shipping. Once the fax is received and the check is verified, the order will ship and arrive within 24 hours or on the next business day via FedEx.For customers who are sending payment in advance, orders will ship on the day the cashiers check or money order is received and will be arrive within 2-3 business days anywhere in the U.S. Sending payment in advance allows these customers to reduce their shipping costs by 75%.
Q. How are the Iraqi Dinars, Vietnamese Dong or other currencies shipped?
A. Orders are shipped within the U.S. via FedEx, COD for All COD orders and require customers to provide a cashiers check to the driver upon delivery. For customers making payment by wire order will ship FedEx overnight and require a signature upon arrival. We also ship Priority Mail for customers who prefer to pay in advance and reduce their shipping costs. You will need to be at your address to receive your shipment. We do not ship or receive shipments from outside the United States. A physical address is required for your sales receipt, however shipping is available for orders shipped to P.O. Box addresses or your business address.
Q. How can I sell my currencies?
A. We buy Iraqi Dinar and Vietnamese Dong from customers regularly. We will also buy back other currencies we are presently offered on the website. Until markets develop for the international exchange of Iraqi Dinars or Vietnamese Dong, it may difficult for you to liquidate your currency or exchange them for US Dollars
Q. Are you an investment advisor?
A. No, we are a Money Service Business (MSB) registered with the U.S. Department of the Treasury. We buy and sell currency. We do not speculate on the future value of any currency we buy or sell. It is important to do your own research and understand the risk of loss involved. The value of any currency may be profitable for you or it may result in a loss.
Q. When will the Iraqi Dinar or Vietnamese Dong revalue (RV)?
A. We do not have any information on what customers refer to as an “RV” on the Iraqi Dinar or any other currency we offer. Currency could increase or decrease in value over time and there is a risk of loss involved. We do offer an informational mailing list to our customers. Subscribers receive regular updates from credible and published sources and may unsubscribe at any time.
Q. Where is Lifesong Development Group, LLC dba Deal or Buy Dinar located?
A.Lifesong Development Group, LLC is located in Saint Charles, Illinois. Our mailing address is:Lifesong Development Group, LLC
902 S. Randall Rd., Suite C337
Saint Charles, IL 60174For security reasons we do not offer a walk in location or offer face to face exchanges.
902 S. Randall Rd., Suite C337
Saint Charles, IL 60174For security reasons we do not offer a walk in location or offer face to face exchanges.
Q. What are your hours of operation?
A. Monday through Friday 8:00AM to 5:00PM CST.
Q. I left a voice mail message, when will my call be returned?
A. All calls are returned within our business hours, as soon as possible, in the order they are received.
Q. Why do you need my name, physical address, tax ID number and date of birth?
A. In order to comply with Federal laws, including the Anti- Money Laundering Policy, The Patriot Act, and the Bank Secrecy Act (BSA), Lifesong Development Group, LLC is required to ask for identification from our customers. This is part of our Anti-Money Laundering program which we are required to maintain. These laws require us to ask for a name, physical address, DOB and Federal Tax ID number (also known as your EIN, social security number or taxpayer identification number.) While other companies may not abide by these regulations, we do. This both meets with the company requirements of the law andinsures the integrity of all our customers transactions so the source of their currency is never called into question in the future.
Your information is totally secured and fully protected. We have been registered with the U.S. Department of the Treasury for over 5 years and have no marks against us with the Better Business Bureau nor are we aware that any complaint that has ever been filed against the company anywhere. We do not release any information to anyone outside of government regulators who periodically review our books in order to confirm that we are complying with the law. As a money service business (MSB)registered with the U.S. Department of the Treasury, Lifesong Development Group, LLC is subject to a periodic reviews by the U.S. Department of Treasury to ensure that we are properly identifying our customers and complying with the all laws governing banks, MSB’s and other financial institutions. For verification of these requirements for Lifesong Development Group, LLC and other financial institutions please review the information below. Links have been provided to the third party sources.
§ 103.37 Additional records to be made and retained by currency dealers or exchangers
(a)(1) After July 7, 1987, each currency dealer or exchanger shall secure and maintain a record of the taxpayer identification number of each person for whom a transaction account is opened or a line of credit is extended within 30 days after such account is opened or credit line extended. Where a person is a non-resident alien, the currency dealer or exchanger shall also record the person’s passport number or a description of some other government document used to verify his identity. Where the account or credit line is in the names of two or more persons, the currency dealer or exchanger shall secure the taxpayer identification number of a person having a financial interest in the account or credit line. In the event that a currency dealer or exchanger has been unable to secure the identification required within the 30-day period specified, it shall nevertheless not be deemed to be in violation of this section if: (i) It has made a reasonable effort to secure such identification (continued here.)
FDIC Law, Regulations, Related Acts
(i) Customer information required–(A) In general. The CIP must contain procedures for opening an account that specify the identifying information that will be obtained from each customer. Except as permitted by paragraphs (a)(2)(i)(B) and (C) of this section, the bank must obtain, at a minimum, the following information from the customer prior to opening an account:
(1) Name;
(2) Date of birth, for an individual;
(3) Address, which shall be:
(i) For an individual, a residential or business street address;
(ii) For an individual who does not have a residential or business street address, an Army Post Office (APO) or Fleet Post Office (FPO) box number, or the residential or business street address of next of kin or of another contact individual; or
(iii) For a person other than an individual (such as a corporation, partnership, or trust), a principal place of business, local office, or other physical location; and
(4) Identification number, which shall be:
(i) For a U.S. person, a taxpayer identification number; or
(ii) For a non-U.S. person, one or more of the following: A taxpayer identification number; passport number and country of issuance; alien identification card number; or number and country of issuance of any other government-issued document evidencing nationality or residence and bearing a photograph or similar safeguard (continued here.)
Fincen summary of Patriot Act
Section 326: Verification of Identification Prescribes regulations establishing minimum standards for financial institutions and their customers regarding the identity of a customer that shall apply with the opening of an account at the financial institution (continued here.)
CURRENCIES
Q. Why do people buy foreign currencies?
A. There are many reasons people choose to buy foreign currencies.
Q. What is the risk of purchasing foreign currencies?
A. Buying and holding currency that is not currently in international circulation poses a risk of illiquidity, inconvertibility and involves a risk of loss that may not be suitable for all invididuals. It is important to do your own research and understand the risk of loss involved. As is the case with any investment, the value of currency may increase or decrease, depending on many factors. Lifesong Development Group does not claim to know nor does it speculate when, how or if a currency will change in value in the future.
Q. Where do you get your currency from?
A. All our notes come from domestically based, reputable suppliers who are also registered MSB’s with the US Department of the Treasury. Our suppliers import the currency, clear them through U.S. Customs and verify their authenticity prior to selling them to Lifesong Development Group, LLC. We keep documentation on file confirming that they do so.
Q. Do you have a guarantee for the currency I purchase?
A. Yes we do. We offer a 14 day money back guarantee that the currency you purchase from us is 100% authentic. This guarantee has been offered to our customers since the company began operations in 2007. To date, not a single customer has had a need to exercise their right to this guarantee nor have they done so.
Q. What currencies do you buy and sell?
A. Currently we buy and sell Chinese Yuan, Hong Kong Dollar, Iraqi Dinar (NID), South Korean Won and Vietnamese Dong (VND). If there are other currencies you are interested in please contact us.
Q. Are these The New Iraqi Dinar?
A. Yes, these are the new Iraqi Dinar (IQD) that came into circulation October 15th, 2003. The old Saddam Dinar has no value beyond being a collector’s item. We do not buy or sell the Saddam era notes. It is new Iraqi Dinar (IQD) that is the currency of Iraq today that will be provided to you.
Q. What is the difference between Uncirculated or Circulated notes?
A. Uncirculated notes are in mint condition. They look like the brand new, crisp $20 bill you might have received from your bank. Circulated notes are anything less than mint condition and most likely resemble notes in your billfold. They may have markings, creases or folds much like a used U. S. dollar bill.The terms circulated or uncirculated are a measure of the quality of the notes and should not be taken literally. It does not mean the note literally would have had to been in circulation for it to be “circulated.” A person could take a uncirculated (mint) condition note, write on it or crumple it and it would be considered to be of circulated quality in spite of the fact that it has never been in circulation
Q. Are these uncirculated or circulated notes?
A. The Iraqi Dinar can be purchased in uncirculated and circulated condition. We always have uncirculated 25K, 10K and 5K notes in stock. The availability for circulated Iraqi Dinar varies due to the fact that we only buy and sell undamaged notes and have not been able to find a supplier who can consistently provide undamaged circulated Iraqi Dinar notes.
Q. Can request currencies other than the Iraqi Dinar to be in circulated or uncirculated condition.
A.We do not sell any marked or damaged notes but we do not fill request for mint condition notes for any currency other than the Iraqi Dinar. All other currencies we offer are sold at a flat rate regardless of quality or denomination.For whatever reason, there is a demand in the market for mint condition uncirculated Iraqi Dinar notes. Due to the high demand for the uncirculated Iraqi Dinar there is a higher cost for them then there is for the circulated Iraqi Dinar.
Q. How often do you get circulated notes in stock?
A. We regularly get circulated Iraqi Dinar notes in stock, however because we only sell undamaged notes we don’t have a consistent supply source for circulated and undamaged Iraqi Dinar. Therefore, there the circulated Iraqi Dinar can be intermittently available.
Q. Can I be put on a list for circulated Iraqi Dinar?
A. Yes, we can take your name and phone number and call you when the circulated Iraqi Dinar becomes available.
Q. Why do some people say that Iraqi notes should be in pristine condition?
A. It is a personal preference. This distinction is not made with other currencies that we offer. We do not buy or sell severely damaged notes. All the Iraqi Dinar that we offer is in uncirculated condition unless you request circulated notes. The circulated quality Iraqi Dinar notes we offer will be largely undamaged and in relatively good condition.
Q. Why are the smaller notes more expensive than the larger ones?
A. Supply and demand results in the smaller notes selling for a higher price. Smaller notes are harder to obtain therefore, they command a higher price. All denominations of the Iraqi Dinar have the same value.
Iraqi Dinar (IQD) –
Q. How do I know the notes I receive are authentic?
A.All the currency we offer contains security features that allow the bearer to authenticate the notes upon receipt. Authenticating them simply requires some self-education. Learning to autheniticate your own currency will provide you with more peace of mind than relying on us to do it for you. Although, we most certainly do that. Security features are intended to be utilized by all bearers from the most sophisticated to the average person. Otherwise, they wouldn’t be much good.The Iraqi Dinar notes have several security features which are as state of the art as the U.S. Dollar. Identifying the security features is easy to do and anyone should be able to authenticate their notes, based on the information below. This image of the 25K Iraqi Dinar note is enclosed with all our shipments to enable our customers to have the information they need to verify their notes.
Here is a picture showing a 25K note and the UV security feature visible only under U.V. light:
The New Iraqi Dinar banknotes, printed by De La Rue, boast the most up-to-date anti-counterfeit features, including watermarks, an embedded metallic strip, raised letters, an optical variable ink that can be seen only under ultra violet light, metallic ink and other variations to thwart off counterfeiters. In addition, it has high-quality paper that makes the colorful Dinar very hard to counterfeit. It is likely there are other security features that have not been disclosed to the public.
Three of the easiest ways to verify the authenticity of the new Iraqi Dinar are:
1) Use black light to view the UV security feature.
2) Hold the note up to the light to check for watermarks such as the horse head.
3) Hold the Dinar up to the light tilting it back and forth, the color changing ink will look much like a hologram.
Please note: The 10K and 5K Iraqi Dinar notes have the horsehead watermark, security thread and ultraviolet feature. The difference from the 25K Iraqi Dinar notes is that the 10K Iraqi Dinar notes do not have the metallic ink and the 5K Iraqi Dinar notes do not have the metallic ink or the color changing symbol.
Q. What’s my Iraqi Dinar worth now?
A. You may check the value of the Iraqi Dinar at the Central Bank of Iraq’s website where you can track the exchange rate.
Q. When will the Iraqi Dinar re-value?
A. We simply do not know when or if any currency will “re-value.” Our newsletter is designed to keep our customers informed about current and relevant information as it becomes available. Articles sent out are selected from credible and publish sources. You are free to unsubscribe at any time.
Vietnamese Dong (VND) –
Q. How do I know the notes I receive are authentic?
A.Here are the security features for the Vietnamese Dong. A copy of this image is enclosed with all our shipments to enable our customers to have the information they need to verify their notes.
Q. What’s my Vietnamese Dong worth now?
A. Here is the link to the State Bank of Vietnam’s website where you can track the exchange rate:
Hong Kong Dollar (HKD) –
Q. How do I know the notes I receive are authentic?
A. You may view the security features for the Hong Kong Dollar on the Hong Kong Monetary Authority Website.
Q. What’s my Hong Kong Dollar worth now?
A. The total value of notes in circulation in Hong Kong can be found in the latest Monthly Statistical Bulletin and Annual Report. You may also use the currency converter on our homepage
Chinese Yuan (CNY) –
Q. How do I know the notes I receive are authentic?
A. You can find the security features for the Chinese Yuan (renminbi) on the website of The People’s Bank of China
Q. What’s my Chinese Yuan worth now?
A. The value of the Chinese Yuan (renminbi) can be found on the website of The People’s Bank of China. You may also use the currency converter on our homepage.
South Korean Won (KRW) –
Q. How do I know the notes I receive are authentic?
A. You may review the security features for the South Korean Won on The Bank of Korea’s website.
Q. What’s my South Korean Won worth now?
A. The value of the South Korean Won can be found on the on The Bank of Korea’s website. You may also use the currency converter on our homepage.
BUY CURRENCY
Q. Are there other charges or fees when buying currency?
A. Only the cost of your purchase and the shipping charge.
Q. Can I order more currency than what is available on the website?
A. Possibly. Please call us and we can discuss the details.
Q. Are there any discounts for large orders?
A. Please call us directly if you have an order valued at more than $10,000.00 (U.S. dollars).
Q. Can I return or exchange the notes for other denominations?
A. We do not exchange currency for other denominations or notes. You would need to sell your current currency and then purchase the other denominations or currency that you are interested in buying.
Q. Do you sell outside of the United States?
A. No, we do not buy or sell to anyone outside of the United States, including Mexico and Canada.
Q. Can I track my order?
A. Yes, if you provide us with your email address, then once your order is entered into FedEx, you will receive an email directly from FedEx with the delivery date and time as well as a tracking number for your order.
Q. Where can I get a money order or cashier’s check?
A. Money orders and cashier’s checks can be purchased from financial institutions or currency exchanges. Local retailers may also provide such a service.
Q. Can I pay with cash for a shipment?
A. No, only money orders, cashier’s checks or wire transfers are accepted as payment.
Q. Do I have to order online? Or can I call in an order?
A. You can order online or call us to place an order.