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Phone Notify! API Specifications
Example Testing WSDL (key required)
The CDYNE Phone Notify! API is a hosted, programmable XML Web Service designed to enable any business application to
send or receive up to 4,000 tier-1 quality phone calls per minute
using text to speech, recorded files, or both. CDYNE's Phone Notify! API delivers clear voice messaging over its own network of geographically dispersed server farms. Utilize this powerful dialer system to send:**
- Emergency Alert and School Closing Messages
- Automated Appointment and Payment Reminders
- Product Delivery Status Notifications
- Credit Card Verifications and Password Resets
- Automated Courtesy Holiday or Birthday Greeting Calls
- Political Campaign Messages
- Event Planning for Associations, Clubs, Sports, Churches, and more
- Subscriber event blasts (1 Day Sales, VIP Reservations, Job Notifications)
CDYNE Phone Notify! also supports incoming call scripts. Toll free and local numbers are available by request in 1 – 3 business days by contacting CDYNE at 1-800-984-3710, send an inquiry or initiate a chat.
REQUEST SMS NUMBERS THAT HOOK DIRECTLY INTO THE PHONE NOTIFY!Combine the best of Phone Notify! and SMS Notify! Web Services to communicate with customers, clients, and members. CDYNE offers SMS-enabled phone numbers that automate business communication via phone or SMS text messaging. Send your customers text message notifications with the ability to offer them response messaging by text or phone call.
PHONE NOTIFY! FEATURES (See Phone Notify FAQs)
CDYNE Phone Notify! provides a robust platform of call management functions designed to enable any application to perform dialer functions like automatic outbound voice phone calls without the need for costly hardware and software. When you subscribe and deploy CDYNE Phone Notify! you get the "phone lines," the dialer, and the IVR all at per transaction pricing. Features include
- Call both landlines and cell phones
- Use recorded voice files or text-to-speech (multiple languages)
- Schedule calls or send immediately
- Control outgoing Caller ID display number
- Transfer calls to live operator
- Post back call data to your own database or applications
- Capture recipient’s pressed digits to support phone surveys
- Respond to these actions in real time
- Implement reverse notifications to allow users who missed a call to retrieve missed messages
*
Pricing for all CDYNE Web Services is based off a set monthly maintenance
fee and a per-transaction fee. CDYNE does not require a contract and there are
no start-up or cancellation fees. Your credit card will not be charged until one
month from sign-up date and will be billed monthly thereafter unless you
deactivate or cancel services.
** CDYNE Corporation does not authorize the use of its communication APIs for unsolicited marketing or spam messages
in any way you can imagine.
UTILIZE CDYNE PHONE NOTIFY! FOR
• Emergency Alert Calls and
School Closing Calls
• Automated Appointment and
Payment Reminders
• Product Delivery Status Notifications
• Credit Card Verifications and Password
Resets
• Automated Courtesy Holiday or
Birthday Greeting Calls
• Political Campaign Messages
• Event Planning (Clubs, Sports, Churches)
• Phone Call Blasts (1 Day Sales,
VIP Reservations, Job Notifications)
CDYNE’s advanced AMD (Advanced Machine Detection) algorithm, coupled with "fuzzy
logic" tone detection, can be used to quickly and accurately determine the identity
of the answering party. The call flow can be changed based on whether you reach
a person, an answering machine, or a fax. Detailed call reports can be generated
in real time.
Get the message out now!
CDYNE Phone Notify! can send alerts immediately, 24 hours a day. CDYNE
dialer systems are designed to be robust enough to send out one call or handle thousands
of alerts simultaneously. School systems rely on CDYNE to alert thousands of students
and parents in a matter of minutes. A major delivery service utilizes CDYNE Phone
Notify! to alert customers in advance of upcoming COD deliveries. Job Placement
agencies utilize CDYNE Phone Notify! to fill jobs with qualified candidates in minutes
instead of hours. Advanced IT shops embed the CDYNE Phone Notify! XML Web Service
into their server monitoring software to ensure uptime.
It's like an entire call center!
CDYNE Phone Notify! was designed to perform the functions of very expensive call
center operations at a fraction of the cost. When you subscribe and deploy CDYNE
Phone Notify! you get the "phone lines," the dialer and the IVR all at per transaction
pricing. CDYNE's Phone Notify! API delivers clear voice messaging over its own
network of geographically dispersed server farms. Notification campaigns of one
or thousands can be set up and managed from a single internet connected computer.
Therefore CDYNE clients need not invest large sums in T1 lines and telephone switches.
Use advanced features to set up call plans, collect information, forward
calls, track call status and more.
ADVANCED FEATURES INCLUDE
• File Upload (Record your own message
to send or combine with feature below)
• Text to Speech Conversion (Use with
entire or partial notifications)
• Caller ID Control (Set your Caller ID
Name and Number)
• Try Count (Set number of times to try
if line is busy/unanswered)
• Call Status (queued, ringing, busy,
answered, unanswered)
• Duration of Call (Track calls that hang
up before the whole message plays)
• Digits Pressed (Track numbers pressed
during outbound call for survey reasons)
• Machine Detection (Leave your message
on an answering machine)
• Call Transfer (Transfer any call to
any defined phone number)
Redeploy your manpower to save money!
Use CDYNE Phone Notify! to make a thousand calls in the time it takes a
single person to make one. Employ CDYNE Phone Notify! to handle the outbound call
volume of an entire center of phone operators. Use CDYNE Phone Notify!’s advanced
features to route answered outbound calls into your inbound call staff. Eliminate
"dead" phone time.
Interact with your own data
With CDYNE's Phone Notify! dialer API, you can collect and post back
information into your own databases and applications. Capture the recipient’s "pressed
digits" and use this data to update information or to support phone surveys.
Your application can even be programmed to respond to these actions in real time
and perform other functions. Whatever your particular industry, CDYNE Phone Notify!
provides you a truly competitive notification and communication platform to enhance
your business and reduce costs. The service is built to be fast enough to support
large emergency notification clients, yet clear and precise enough to support the
staffing and marketing industry.
Learn more about XML Web Services in general.
What are Web Services?
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